Patient Support SpecialistVirtualVocations • Paterson, New Jersey, United States
Patient Support Specialist
VirtualVocations • Paterson, New Jersey, United States
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]
A company is looking for a Patient Support Specialist to assist patients in navigating their healthcare journey.
Key Responsibilities
Provide exceptional customer service to incoming callers, addressing questions and concerns promptly
Develop a deep understanding of products and services to effectively answer inquiries
Listen to patient concerns, troubleshoot problems, and escalate issues as necessary
Required Qualifications
Previous experience in customer service or call center roles preferred
Ability to remain calm and professional under pressure
Proficiency in basic computer skills
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Patient Support Specialist • Paterson, New Jersey, United States
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