The Business Analyst will define and establish business rules for large cross-functional Mobile and government projects. This critical role bridges strategic goals, customer operations stakeholders, and development / testing teams, ensuring alignment and clarity in project execution.
Responsibilities :
- Document and refine requirements, user stories, and high-level process workflows for new and existing projects.
- Create and maintain robust Business Requirement Documents (BRDs), user stories, and operational workflows.
- Lead the development of end-to-end business requirements, rules, and user stories while supporting operational improvements and testing (PMO and ORT).
- Collaborate with stakeholders to identify business problems, evaluate opportunities, and propose effective solutions.
- Act as a key touchpoint for stakeholders, ensuring a clear understanding of projects from concept to deliverable.
- Communicate project changes and their impact on business units and customer operations effectively.
Preferred Qualifications :
Legal or government experience is advantageous but not mandatory.Ability to write comprehensive BRDs and process flow diagrams.Strong communication skills and an ability to present to diverse audiences.Key Skills :
Business Requirements Documentation (BRD) expertise.Experience in flowcharting and process workflow documentation.Exceptional communication and presentation skills.Work Environment :
60% : Meetings and presentations with stakeholders and teams.40% : Writing, documenting, and refining deliverables.Must be able to work onsite 4 days / week