Front End Shift Management

Chick-fil-A I-29 & Barry Road 6501 NW Barry Rd, Kansas City, MO 64154, USA

Front of House Team Leader - Ensuring high standards of hospitality and guest experience.

Every single person on the Chick-fil-A team has a special role to play in powering the business. A people-first company, we are dedicated to creating a positive workplace, and there’s no doubt our secret ingredient at Chick-fil-A is our Team Members.

To support our amazing team, we are seeking a dynamic and experienced Team Leader of Front of House. This person will be responsible for assisting the Director Team in overseeing the day-to-day operations of the restaurant and ensuring that our high standards of quality, service, and cleanliness are met.

Qualifications

Skills & Competencies

• Proven experience in a supervisory role in a high-volume environment.
• Excellent communication and interpersonal skills.
• Strong problem-solving and organizational capabilities.
• Ability to work well under pressure and meet tight deadlines.
• Must be able to stand for long periods and lift up to 50 pounds.
• Must be available to work Saturdays and major holidays.

Personal Attributes

Responsibilities

Benefits include :

Core Values

To be a LIGHT : Love, Integrity, Growth, Honor (Truett’s legacy), Tenacity

Love

We foster a deep sense of care and respect for our Team Members, Guests and community. We create a positive and supportive environment where everyone feels valued and appreciated.

Integrity

We are accountable for being honest, transparent and ethical in all our actions and decisions. We build trust by doing the right thing even when no one is looking, and especially when it’s challenging.

Growth

We are committed to continuous development, both individually and as an organization. We embrace innovation and strive for excellence in all aspects of our business. We maintain a culture of curiosity and adaptability, where our Team Members are empowered to expand their skills, knowledge and capabilities.

Honor (Truett’s legacy)

We honor Truett’s legacy through the enduring belief that a good name is to be treasured above great riches. We follow the S. Truett Cathy Legacy Principles of being a good steward, building long-term relationships, providing hospitality, taking personal responsibility, choosing personal influence over position power, and having fun.

Tenacity

We demonstrate resilience and perseverance through the relentless pursuit of excellence. Despite challenges or setbacks, we remain focused and actively seek solutions to drive success.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.