Product Manager, Experience Platform
Getting a lab test used to mean taking time off work, sitting in a waiting room, and hoping your doctor ordered the right thing. We changed that.
Everlywell pioneered at-home lab testing and has since expanded into in-person diagnostics, telehealth, and AI-powered health guidance. We've helped millions of people understand their health on their own terms from hormone levels to heart health to food sensitivities to sexual health. And we're just getting started.
Today, we power diagnostics for consumers, major health plans, and enterprise partners. Our platform handles everything from test fulfillment to clinical review to results delivery and increasingly, uses AI to help people figure out what to test and what to do next.
We're a product-driven company solving real problems in a deeply broken system. If you want to build things that matter, at a company that ships fast and reaches millions, keep reading.
The Experience Platform is every screen users touch : checkout, results pages, member portal, and the experiences that drive conversion, retention, and engagement. This is high-velocity, high-impact work conversion rate improvements directly drive revenue, and the experiences you build are core to what makes Everlywell valuable.
You'll own the experimentation program, ship weekly, and see your impact in the numbers.
You'll be responsible for :
- Checkout and purchase flows conversion is your north star
- Results experiences where users understand and act on their health data
- Member portal the home for returning users
- Experimentation A / B testing, analysis, continuous optimization
Why this role is exciting :
Direct revenue impact : small conversion wins = meaningful business outcomesHigh velocity : you'll ship improvements every week, not every quarterCraft matters : you'll partner closely with design to build experiences users loveScale : millions of users will interact with what you buildWhat success looks like in your first year :
Own checkout conversion and demonstrate measurable improvementRun dozens of experiments with statistical rigorShip a major results or member portal improvementEstablish experimentation best practices the team adoptsBuild a strong partnership with engineering and designWhat we are looking for :
4-5 years of product management experienceProven results improving conversion rates bring the numbersHands-on experience with A / B testing and experimentation (VWO, Optimizely, or similar)Strong design sensibility you care about craft and user experienceExperience with e-commerce, checkout, or transactional product flowsFluency with analytics tools (Mixpanel, Amplitude, GA, or similar)Clear communication and ability to write specs that engineers can build fromEven better if you have :
Experience building for multiple customer segments or white-label contextsHealthcare or healthtech backgroundMobile web or responsive design experienceStartup or scale-up experience where you shipped fast with limited resourcesYou'll thrive here if :
You love moving numbers and obsess over conversionYou care about details the micro-interactions matter to youYou ship fast but maintain qualityYou'd rather run an experiment than debate in a meetingYou want direct ownership of revenue-impacting productsPId1ca2ada429c-30511-39195404