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Front Desk Supervisor
Front Desk SupervisorHarmony Hospitality Inc • Virginia Beach, VA, US
Front Desk Supervisor

Front Desk Supervisor

Harmony Hospitality Inc • Virginia Beach, VA, US
[job_card.30_days_ago]
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  • [job_card.full_time]
[job_card.job_description]

Front Desk Supervisor

The Front Office Supervisor is responsible for:

  • Supervises all front office personnel and the hotel's Front Office activities in the absence of the Front Office manager.
  • Maintains operating and administrative efficiencies in daily processes, avoiding distractions for upper management during project oriented periods.

The Front Office Supervisor's primary responsibilities will include:

  • Assumes Front Office Manager responsibilities in their absence.
  • Reviews Front Desk Shift Log for any entries and takes appropriate action to resolve issues.
  • Assist in working as a guest service agent on a needed basis.
  • Supervises the taking of a thirty minute lunch break of an employee working eight hour shift.
  • Completes previous day's bank deposit.
  • Reviews prior days audit pack for accuracy.
  • Prepares a Weekly walk-in Analysis Report on a weekly basis.
  • Completes petty cash on a weekly basis.
  • Handles any guest concerns.
  • Ensures that all marquee' scripts are provided once a month for review by the Front Office Manager and Director of Operations.
  • Complete daily payroll.
  • Review the access and excel reports daily for accuracy.
  • Maintain goals set to meet and not exceed budget.
  • Ensure that all areas are neat and organized.
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Front Desk Supervisor • Virginia Beach, VA, US

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