NEW Customer Service SpecialistTempWorks Account • Boston, MA, US
NEW Customer Service Specialist
TempWorks Account • Boston, MA, US
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]High school diploma or GED; associates degree preferred 2+ years in a customer service or client-facing role Excellent communication and interpersonal skills Strong problem-solving and decision-making abilities Experience with CRM software (Salesforce, HubSpot, etc.)
Were seeking a professional Customer Service Specialist to support our customers via phone, email, and chat. You will act as a point of contact to handle inquiries, resolve product or service issues, and provide a positive brand experience.
Key Responsibilities :
- Respond to customer inquiries across multiple channels (phone, email, live chat)
- Resolve product or service issues with empathy and professionalism
- Maintain accurate and complete customer records in the CRM system
- Collaborate with operations and technical teams to resolve escalated cases
- Recommend solutions, product upgrades, or alternatives as needed
- Support onboarding or training for new customers
Qualifications :
By submitting my contact information to this job posting I agree to receive SMS messages from you about this submission and future opportunities. Standard data / text message rates may apply, and I can opt-out at any time by replying "STOP".
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Customer Service Specialist • Boston, MA, US
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