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Director of Talent
Director of TalentChick-fil-A • Walker, MI
Director of Talent

Director of Talent

Chick-fil-A • Walker, MI
[job_card.variable_days_ago]
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  • [job_card.full_time]
[job_card.job_description]

Chick-fil-A, Inc., Founder S. Truett Cathy started the business in 1946, when he and his brother, Ben, opened an Atlanta diner known as The Dwarf Grill (later renamed The Dwarf House®). Through the years, that restaurant prospered and led Cathy to further the success of his business. In 1967, Cathy founded and opened the first Chick-fil-A restaurant in Atlanta's Greenbriar Shopping Center. Today, Chick-fil-A has the highest same-store sales and is the largest quick-service chicken restaurant chain in the United States based on annual system-wide sales. Today, Chick-fil-A is America's #1 fast food restaurant.

Join Our Chick-fil-A Family!

At Chick-fil-A Alpine, we believe working here is more than just a job-it's a chance to make a difference. We're looking for someone who has a genuine heart for people and a passion for serving others. Our mission is to Win Hearts Every Day through Operational Excellence and Second-Mile Service- going above and beyond to care for our guests and our community.

If you're ready to be part of something bigger, grow in a positive environment, and help us shine a light in our community, we'd love to meet you!

Benefits :

  • Competitive Pay
  • Access to Scholarships
  • Free Uniforms
  • Sundays off
  • Leadership development
  • Food Discounts
  • Food Donations to your organization, event, or extra-curricular activities
  • Medical, Dental. Vision insurance
  • 401(k) Contributions

GENERAL DESCRIPTION (PURPOSE) :

Maximize the store’s opportunity by staffing for both growth & profit. Create a store-specific brand that attracts and retains the area’s top talent. Train talent to represent the best of our brand. Create a Team Member value proposition which ensures full engagement, ensuring sales growth & financial stewardship. Ensure full compliance with all applicable labor laws.

QUALIFICATIONS FOR THE POSITION (SKILLS, EXPERIENCE, & EDUCATION) :

  • Highly relational—ability to interact with a variety of people in a variety of circumstances
  • Ability to effectively manage conflict or other tense / sensitive situations
  • Demonstrated ability to select, build, and lead successful, productive teams
  • Strong oral and written communication skills
  • Ability to appropriately handle confidential information
  • Systems-minded - Create systems to ensure consisent performance in the midst on any talent transisiton.
  • Demonstrated ability to identify problems and solve them, both in the short and long term
  • Driven – Have a passion for results and continuous improvement
  • Availability to work Saturdays, evenings and holidays
  • Ability to hear conversations (telephone or in-person), to lift 50 lbs., and to stand on feet for long periods.

    • OUR CORE VALUES :

  • Leadership – Leaders think others first; S.E.R.V.E., and are out front, in the lead.
  • Integrity – Doing the right thing, even when no one is watching; model & expect personal responsibility.
  • Grit – We love overcomers; we set high goals and we win or we learn and try again until we win.
  • Health – We make both business health and each other’s well-being a priority.
  • Teamwork- We know we are better together. We assume the best of others, speak graciously of and to others, and seek to resolve conflicts quietly, quickly, and kindly.

    • Operations / Order Fulfillment

  • 2-5 hours per day supporting both peaks to support shift goals and observe Talent competencies & capacity (individually and collectively).

    • Administration

  • Job Postings & Interviewing
  • Uniforms
  • Applications are reviewed daily
  • Sending offer letters
  • Orientations (key policies / first shifts) & On-boarding
  • Direct Deposit enrollment
  • I-9 documentation, work permits
  • Review on company handbook & other company policy
  • Record keeping of talent related tasks and functions
  • Weekly review on meal policy compliance
  • Terminations & off-boarding
  • Annual, Quarterly & Monthly Goal setting
  • Evaluations - programs / process & execution
  • Training program

    • Other duties as assigned :

  • Manage store calendar - Anniversaries & Performanxce Reviews
  • Administer Team Member Surveys with goal of 100% participation…review results and make recommendations for improved Retention based on data
  • Weekly Director meeting - prepare and lead once per monthly on day dedicated to Talent
  • Administers Benefits program, worker’s compensation / Sedgewick claims, and unemployment claims
  • Maintain all Serve Safe & Food Handler Certifications

    • KEY METRICS :

  • Productivity
  • Retention
  • Average Wages
  • OT
  • Application rate
    • [job_alerts.create_a_job]

    Director Of Talent • Walker, MI

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