Inbound Call Center Representative

A company is looking for an Inbound Call Center Representative to support Veterans through their customer service operations.

Key Responsibilities

Answer incoming calls and assist customers with their questions

Document call details and provide excellent service

Stay up-to-date on processes and procedures

Required Qualifications

High school diploma or GED

Preferred 1 year of call center experience

Ability to obtain and pass a VA government background check

Two forms of valid ID (one must be a REAL ID or U.S. passport)

U.S. citizenship (work sponsorship not available)