Job Opportunity At Hogan Lovells
At Hogan Lovells, we're redefining what a global legal and business advisory firm can be by investing in technology, talent, and transformation. You'll be a key player interfacing with senior leadership, global finance teams, and technology experts to enhance the performance and reliability of mission-critical financial systems like Elite 3E, Emburse Enterprise, SSRS, SSAS, Power BI, and more. You'll troubleshoot complex issues, drive reporting excellence, and support month-end and year-end close cycles all while ensuring data integrity and operational stability across a multi-currency, multi-entity platform.
Key Responsibilities
- Monitor the firm's support ticketing system, Service Now, for 3E and related issues.
- Manage vendor incidents and issues for the various financial systems applications.
- Produce client and custom reports (using SQL and Excel), as well as create custom tables / data-marts.
- Resolve or reassign support tickets in a timely manner.
- Assist accountants with bank reconciliation.
- Balance 3E financial accounting data.
- Ensure data integrity through troubleshooting, system balancing, month-end and year-end procedures, as well as bespoke and off-the-shelf reporting systems.
- Propose solutions (or improvements) for future and current report requirements using existing software tools and involve technology for complex programming requirements when necessary.
- Attend training sessions for technical and personal development, including product-related training (e.g., 3E, Emburse Enterprise) and cultural / soft skills training.
- Take on projects involving finance systems, attend project meetings, and work with other departments in Finance and IT keeping project managers regularly informed of progress and developments.
- Provide month-end support and perform month-end closing on a rotating schedule.
- Understand the 3E security model and assign approved access for users and handle 3E system set-ups.
- Test new processes and prepare documentation.
- Monitor the global Finance Systems team inbox for issues to resolve on a rotating basis.
- Create ad-hoc reports in SSRS, Power BI, SQL, and 3E while providing accurate financial data when requested.
- Create scripts for mass updates of data, working within the firm's Change Control policy and process.
- Collaborate with Finance Systems team members globally to solve issues and provide solutions.
- Attend trainings, both in terms of technical and product training and personal and soft skills development.
- Handle data integrity, including troubleshooting, system balancing, and month-end and year-end procedures.
- Ensure compliance with the firm's information security policies and procedures at all times.
- Participate in the firm's global Responsible Business program.
- Perform other duties as assigned.