A company is looking for a Director - Solutions Architect.
Key Responsibilities :
Engage with teams to identify requirements, pain points, and business goals
Develop technical and business documentation, including architecture diagrams and solution overviews
Collaborate with stakeholders to prepare responses based on client requirements
Required Qualifications :
Graduate / Postgraduate from a reputed institute (Full Time)
10+ years of relevant experience in solutioning, requirements gathering, and business development
Understanding of proposal, costing, and pre-sales in contact centre technologies
Experience with GenAI projects in the CX space is an advantage
Strong analytical and quantitative skills
Director of Solutions Architecture • Fresno, California, United States