Demand and Supply Planner (Smyrna)

JOB SUMMARY

Primary Purpose / Regulatory Responsibilities :

Leading and executing demand planning and supply coordination activities, ensuring accurate forecasting and inventory optimization.

Driving Integrated Business Planning (IBP) and Sales & Operations Planning (S&OP / SIOP) processes to enable cross-functional alignment and data-driven decision-making.

Collaborating closely with commercial, operational, and regulatory stakeholders to maintain compliance and deliver seamless supply continuity.

Monitoring regulatory requirements related to product distribution and ensuring adherence to all applicable standards.

MAJOR RESPONSIBILITIES

The following tasks are considered as basic elements and may be extended due to local / global needs or to comply with local Health Authority requirements :

Demand Management

Lead monthly demand reviews and supply planning cycles in alignment with IBP / SIOP frameworks

Own forecast accuracy and bias metrics, driving continuous improvement.

Collaborate with commercial, regulatory, and quality teams to ensure timely product availability.

Support lifecycle management activities including launch readiness and loss of exclusivity transitions.

Develop scenario planning and risk mitigation strategies for supply disruptions.

Ensure alignment with global supply chain standards and compliance requirements

Maintain forecasting tools considering Monthly Collaboration Calendar set at Global level

Inventory Management

Manage inventory levels, expiration risks, and obsolescence mitigation strategies.

Manage and control inventory to secure an appropriate stock level in the country and consequently prevent out of stock situations or excessive inventory

Coordinate import / export transactions and release of products (temp loggers, deviations, release)

Support recall activities of products from the market, together with Global Supply Chain, local QA, local RA, local Business... Member of the Local Recall Committee

Coordinate write-offs if any

Coordinate with 3PLs and CMOs to ensure compliant and efficient distribution.

Systems & Global Tools

Act as Local Key User for OMP and SAP SD module : set up new product codes, update gross and transfer prices, add new customers.

Coordinate the relationship between Global IT, Global Key User (GKU) and local partners to reach system fixing or processes amendments if / when needed

Maintain vendors and customers details updated and make sure they match in SAP and the 3PL system

Ensure business continuity

Reporting and KPI

Prepare, analyze and monitor internal KPIs (e.g., product availability, days OOS, obsoletes, forecasting accuracy) and report to group (timely-correct and complete)

Identify improvement opportunities in the areas of quality, cost, and service for the local SC function

Projects & Special Assignments

Support local and global projects (e.g., business development, reporting to authorities)

Represent US supply chain operations on defined missions / roles / task-force as needed in support of global initiatives.

Other

Execute day to day activities for products for which a stock allocation scheme is active (implement and monitor allocation decisions)

Respond to the Finance Team and Genpact (outsource) queries

EDUCATION & QUALIFICATION

Bachelor's Degree

Master's Degree (preferred)

COMPETENCIES

• Strong analytical and forecasting skills using SAP, Qlik, and PowerBI.
• Deep understanding of GDP / GMP, DSCSA, and compliance frameworks.
• Excellent communication and stakeholder management skills.
• Proven ability to lead cross-functional initiatives and drive results.
• Experience with 3PL / CMO operations and vendor management.
• Strategic mindset with operational execution capabilities.
• Adaptability and resilience in a fast-paced, evolving environment.