Operations Manager (Executive Support) – Janis Properties | Boulder, CO
Location: Boulder, CO (In-person with site visits) Reports To: Director of Operations and CEO Employment Type: Full-time, On-Site
About Janis Properties
At Janis Properties, we’re known for delivering a high-end real estate experience built on professionalism, integrity, and excellence. We combine concierge-level service with operational precision to ensure every listing, client, and project reflects our brand at its best.
We’re seeking a Listing & Operations Manager who thrives on structure, precision, and accountability — someone who doesn’t just check boxes but takes ownership of outcomes.
Role Purpose
The Listing & Operations Manager is the operational backbone of Janis Properties. You’ll protect the brand, elevate the client experience, and ensure listings, marketing, and day-to-day operations run seamlessly — without constant oversight.
This is not a transactional or administrative role — it’s an opportunity to lead operations, apply sound judgment, and anticipate challenges before they arise.
Core Outcomes – What Winning Looks Like
- Listings marketed flawlessly without owner oversight
- First point of contact for agent questions (contracts, systems, processes) in partnership with the TC
- MLS input, contracts, and amendments completed accurately and on time
- Company inbox triaged and organized daily
- Social media, website, and marketing consistently active and on-brand
- Brand standards maintained and elevated
Primary ResponsibilitiesListing & Marketing Execution
- Manage listings from pre-list to close (excluding transaction coordination)
- Write compelling property descriptions and marketing copy
- Coordinate photographers, stagers, vendors, signage, and lockboxes
- Input and update listings in MLS
- Create marketing materials — flyers, mailers, digital ads, and social posts
- Maintain and update company website and listing pages
Client Experience & Brand Protection
- Serve as the primary client contact for listings
- Deliver a white-glove, concierge-level experience
- Proactively identify and resolve issues to protect the brand
Executive & Operational Support
- Provide executive-level support to the owner and leadership team
- Prepare listing and presentation materials
- Manage company inbox and communications
- Assist with property flip design and material procurement as needed
Systems, Standards & Problem Solving
- Streamline processes for greater efficiency and consistency
- Independently resolve operational challenges
- Maintain brand and service standards across all platforms
What This Role Does Not Include
- Transaction coordination
- CRM/database enforcement
- Sales or lead generation
Ideal Candidate
- Highly organized and detail-oriented
- Calm under pressure and solution-focused
- Proactive problem solver with strong follow-through
- Able to make confident decisions and manage multiple priorities
- Independent, reliable, and aligned with a high-end brand standard
Non-Negotiables
- Ability to multi-task in a fast-paced environment
- Strong written communication and marketing skills
- Professionalism and accountability
- Willingness to learn new software and tools
- Ownership mindset — no excuses, only solutions
Compensation & Benefits
- Competitive salary (based on experience)
- Paid time off and holidays
- Professional development opportunities
- Collaborative, growth-oriented team environment