Day Treatment School ProgramOffice Assistant

Responsibilities :

Responsible for answering and routing incoming phone calls to the Day Treatment School.

Provide ongoing support to the staff of Methodist Day Treatment School. Which includes ordering supplies food assisting with medication management and security.

Scheduling initial and follow-up appointments for clients with therapists and physicians.

Conducting reminder calls to clients with scheduled appointments daily as well as conducting follow-up telephone calls when clients cancel or do not show up on a regular basis.

Communicating with therapists and physician regarding any changes in clinic schedules etc.

Verifying insurance coverage and obtaining benefits available to clients prior to admission to MDT and communicate with client and families regarding coverage and benefits.

Providing financial counseling with new clients and / or their families including insurance benefits and payment responsibilities.

Collect payment including insurance co-payments from clients prior to each scheduled appointment.

Maintain up-to-date demographic and insurance information for all MDT clients.

Communicate verbally and in writing and act as Liaison with the MFH Accounting Billing and Utilization Review Departments to include but not limited to :

• Provide financial and commercial insurance benefits for MDT clients when the information is
• Print cash sheets from EMR and submit those with co-payments collected weekly to the business office in Little Rock.
• Assist in maintaining MDTs current provider status with insurance networks including obtaining necessary documentation to add new clinical staff members obtaining and maintaining provider numbers for clinical staff
• Assisting Utilization Review with maintaining clients insurance requirements to receive Mental Health services (PCP referrals Prior Authorizations etc.) in order to treat clients timely and without disruptions in services

Qualifications :

Flu shot is mandatory and required for all positions (subject only to qualified exemptions).

Job descriptions are not intended nor should be construed to be all-inclusive lists of all responsibilities skills efforts or working conditions associated with a job. While this job description is intended to be an accurate reflection of the job requirements management reserves the right to modify add or remove duties from particular jobs and to assign other duties as necessary.

Level One - Full Access : Ongoing regular access to PHI of all forms while the employee is on duty and performing within the scope of his or her job as defined by the employees job description and Policy and Procedure. Such access must be for cause consistent with job responsibilities and related to patients claims audits reviews and other legitimate business purposes. (e.g. Physicians nurses and other clinicians)

Key Skills

Javase,Exploration,ABB,J Plus Plus,Administrative Services,Control Engineering

Employment Type : Full-Time

Experience : years

Vacancy : 1