People Operations Partner (Senior HRBP)

People Operations Partner (Senior-Level)

Our People Team is dedicated to supporting, enabling, and building a high performing Krew. As a People Operations Partner (Senior-level) on the team, you'll play a key role in driving operational excellence, championing employee experience, and scaling the programs that help our people thrive. You'll be a strategic, consultative and hands-on partner to leaders and employees across the business, serving as the dedicated People Business Partner for our Sales and Marketing teams, as well as be a key collaborator within the broader Talent and People team.

You'll be responsible for :

• Serving as a strategic advisor and partner to managers, coaching leaders around team effectiveness, organizational alignment, and business goals
• Acting as the dedicated People Business Partner for our Sales and Marketing teams, building trusted relationships and supporting their org needs
• Influencing and supporting leaders on key people practices including performance management, feedback, career development, and team health
• Designing and delivering learning experiences such as manager development and team training initiatives
• Designing, scaling, and operationalizing People programs across performance, engagement, compensation, benefits, immigration, and more in close collaboration with the People team
• Building strong, trusted relationships and acting as a resource, coach and advocate for our Krew
• Surfing trends and insights from across the business to identify gaps or opportunities in our People practices and partner on solutions
• Partnering closely with our People Team on all things People Ops!
• Handling sensitive situations and information with discretion, empathy, and a high level of confidentiality

Your qualifications :

HIPAA Compliance : All roles at Kustomer may involve handling sensitive personal data.

Benefits : Kustomer offers an array of benefits including competitive salaries and stock options. In the U.S. we offer 100% healthcare coverage, 401K, WiFi and Mobile reimbursement, and a generous vacation policy; in the UK we also offer pension, supplemental health insurance and other perks.

Diversity & Inclusion at Kustomer : Kustomer is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together. We are proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, Veteran status, or any other legally protected status.

Disclaimer : Kustomer only contacts candidates from company email addresses ending in kustomer.com and does not seek funds from candidates in any circumstances.