Technical Support Specialist COOP

Company: CLAAS of America Inc.
Location: Omaha
Start Date: 05/25/2026
Professional Level: Students
Key Area: After Sales

MUST BE ELIGIBLE TO WORK IN THE U.S.

CLAAS of America is part of a family-owned company that has people throughout North America. As a team, we stand for the successful sales and service of the CLAAS product range in North America. Together, with our sales partners, we strive to empower farmers to be the best in their fields.

Do you have what it takes to work with today’s most advanced agricultural machinery? If you are ready to make the move for a brighter future, apply and become part of our success story!

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Your role on our team:

The Technical Support COOP is a professional internship providing in-field technical support of assigned CLAAS products.

COOP will run from May 2026 through December 2026.

• Provide technical and service support for assigned CLAAS products at the dealer location, customer site, or in the field, including investigating concerns and effectively identifying resolutions.
• Perform necessary repairs to assigned CLAAS products as required.
• Responsible for conducting assigned field test activities as required.
• Regularly prepare and present detailed technical reports of product performance and reliability issues to CLAAS Service, Product Management, and Engineering.
• Assist with completion of Product Improvement Programs and Campaigns as requested.
• Schedule dealer and customer visits as dictated and directed by the technical needs of the Field Support and Warranty Manager.
• Report customer and dealer visits and territory activity on a regularly scheduled weekly basis.
• Report results and variances daily. Propose necessary actions and work closely with the Field Support and Warranty Manager.
• Periodic fabrication, installation, and instrumentation of parts for field validation
• Present test results to Service, Product Management, and Engineering group using both written and verbal communication.
• Support of Service office personnel by reviewing documents and manuals as well as other support activities in Omaha.
• Adhere to established company values, practices, policies and procedures at all times. Follow and support compliance with all applicable safety rules, laws, regulations and standards.
• Demonstrate regular and punctual attendance at the assigned work location.

Note: This position includes extensive travel – during harvest expect 80% - 100% travel; valid driver’s license and passport are required
o Extensive stays of 1-3 weeks may be required in support of regional harvest activities. During these times, 2 - 3 weekends away from home at a time is possible.

Your profile:

• Working towards a Bachelors’ Degree with emphasis in a technically related field or equivalent experience – Agricultural based study, a plus
• Agriculture equipment background with experience in operation, maintenance, and repair or Agricultural Equipment preferred.
• Ability to analyze agricultural equipment performance issues and quickly identify resolutions.
• Excellent technical communication skills in both written and oral form with excellent interpersonal skills.
• Proficient computer use in MS Windows, including but not limited to Outlook, Microsoft Office and a willingness to learn other programs as required.
• Must be able to meet deadlines and handle a high volume workload in a fast-paced environment with strong attention to detail.

We look forward to your application.

Your contact from our CLAAS Recruiting Team

Michelle Schefcik

CLAAS of America Inc.

michelle.schefcik@claas.com

Here you can gain exciting insights into the international working world of our family-owned company:
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