Receptionist, Dental

Job Description

Job Description

Description :

LOCATION : Wayne County Healthy Communities - Hamtramck, MI 48212

POSITION SUMMARY : The Dental Receptionist serves as the first point of contact for dental patients and plays a key role in coordinating both clinic-based and school-based dental services. This position is responsible for greeting patients, managing appointment schedules, verifying insurance, collecting payments, and maintaining accurate records. The Dental Receptionist ensures smooth daily operations while delivering exceptional customer service in a fast-paced dental care environment.

ESSENTIAL FUNCTIONS :

• Greet and check in dental patients in a courteous and professional manner
• Schedule, confirm, and reschedule dental appointments using the electronic dental record (EDR) system
• Coordinate and maintain calendars for school-based dental screenings and treatment days
• Communicate with school staff and parents / guardians regarding appointments, consents, and follow-up care
• Verify dental insurance coverage, collect co-pays, and process payments
• Ensure accurate registration, documentation, and transfer of school-based visit data into EDR
• Prepare and distribute appointment reminders and follow-up instructions
• Assist in tracking patient data and coordinating outreach communications

CROSS-TRAINING & DEPARTMENTAL SUPPORT :

ADMINISTRATIVE & COMPLIANCE

JOB QUALIFICATIONS :

EDUCATION AND EXPERIENCE :

Salary : $16.00 - $20.00 hourly (based on experience and Qualifications)

Employment Type : Full-Time

Classification : Not-Exempt

Benefits :

Application Deadline : December 12, 2025.

Please contact SEMHA HR Department @ (313) 873-6500 if you need assistance to upload resume, cover letter, and / or make application online.