Talent.com
Patient Access Representative Full Time
Patient Access Representative Full TimeUSPI • Oklahoma City, OK, US
[error_messages.no_longer_accepting]
Patient Access Representative Full Time

Patient Access Representative Full Time

USPI • Oklahoma City, OK, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Patient Access Representative Full Time

Community Hospital is hiring a Full Time Patient Access Rep with a $500 Sign On Bonus!

We're offering an exciting opportunity to work alongside a dedicated, compassionate team where you are valued just as much as the patients we serve. At Community Hospital, we are guided by our CARES values where Compassion is required, Attitude is valued, Respect is demanded, Excellence is expected and Service is commended. Come be a part of a place where your hard work is recognized, your goals are supported, and your impact matters.

What We Offer

As an organization, one way we care for our communities and each other is by providing a comprehensive benefits package that includes :

  • Medical, dental, vision, and prescription coverage
  • Life and AD&D coverage
  • Availability of short- and long-term disability
  • Flexible financial benefits including FSAs, HSAs, and Daycare FSA.
  • 401(k) and access to retirement planning
  • Employee Assistance Program (EAP)
  • Paid holidays and vacation

The Patient Access Representative is responsible for the complete and accurate registration of all patients obtaining services at the facility. Responsible for accurately gathering and entering patient information into the computer as received from the patient and / or the physician's office, verifying benefits for non pre-registered patients, and obtaining signatures on required forms. Responsible for collecting co-payments, deductibles, and co-insurance from patients at the time of service. Responsible for ensuring an efficient, complete, and timely patient registration process that models the customer service philosophy of the facility.

Essential Functions :

  • Communicate with clinical departments or Scheduling Representative to obtain scheduled appointments and / or orders prior to the service date.
  • Pre-register 98% of all scheduled patients a minimum of three (3) business days in advance of their arrival.
  • Obtain, validate and accurately enter in the computer system, the patient's demographic and insurance information while maintaining an acceptable accuracy rate (95% plus) as evidenced by routine quality review. Information may be obtained from the physician's office or the patient via direct contact, telephone or fax.
  • Thoroughly review the MPI so that duplicate medical records numbers are avoided.
  • Obtain signatures on all necessary forms and documents required by hospital and by law.
  • Ensure MSP Questionnaire is completed for every Medicare registration.
  • Work closely and cooperatively with the physician office staff, schedulers and other hospital departments to schedule and prepare required information before the patient's arrival.
  • Utilize online programs to verify insurance eligibility and benefits, documenting findings on the patient account. Assist by contacting to the insurance company for pre-authorizations and pre-certifications as required prior to patient receiving service when asked by Director.
  • Effectively communicate with physician office staff to resolve authorization issues and coordinate registrations as required.
  • Collect co-payment, deductible or co-insurance previously identified by the Insurance Verification Specialist or as indicated on the insurance card or online eligibility system, when the patient arrives for service.
  • If working in Emergency registration, ensures compliance with the EMTALA regulation for all patients.
  • Log cash collected, generate receipts, and maintain balanced cash at all times.
  • Meet monthly cash collection goals as determined collaboratively by Department Director / Manager and CBO.
  • Consistently obtain and copy / scan insurance cards and driver licenses.
  • Responsible for knowing the functions of the phone system in order to professionally handle incoming calls, appropriately transfer calls, and assist with any internal calls when asked to do so by Department Director or Team Lead.
  • Perform the reception / greeter function at the front desk entrance as needed.
  • Verify medical licensure and check Medicare Sanctions websites for non-credentialed physicians ordering outpatient diagnostic tests (Community Hospital Only).
  • Consistently demonstrate premier customer service and communication skills with all internal and external customers / contacts and ensure the patient and their family members have the best hospital encounter possible.
  • Meet established quality and productivity standards for self and for the team.
  • Anticipate and adapt to change (e.g., hospital policy changes, operational / procedures, insurance changes) in a positive manner.
  • Foster and reinforce team-based results.
  • Adhere to time and attendance standards as outlined in the Human Resource Policy manual. Provide proper notification of absence or tardiness within established departmental time frames.
  • Ensure patient confidentiality adhering to HIPAA guidelines.
  • Demonstrate the knowledge, skills and abilities (competencies) to perform the duties outlined above annually in the form of a test or as evidenced by daily quality review and direct observation of the Team Lead and the Department Director / Manager.
  • Track and monitor productivity as requested.
  • Keep Department Director or Team Lead apprised of any delays in the registration process.
  • Remain current on scheduling, registration, insurance verification, and other patient registration processes in order to cover in the absence of other team members.
  • Perform other duties as assigned.

    • Qualifications :

  • High School graduate or equivalent required; 2 years college preferred.
  • Experience in patient registration, verification and authorization in a medical center or comparable institution demonstrating the skill, knowledge and ability to perform registration duties preferred.
  • Working knowledge of governmental regulations and other reimbursement criteria preferred.
  • Ability to accurately type 40 WPM, complete forms, simple correspondence, handle payment transactions and enter data.
  • Excellent verbal and written communication as well as interpersonal skills required.
  • Demonstrated ability to handle multiple tasks with short time-lines, prioritize and organize work, and complete assignments in a timely and accurate manner.
  • Exceptional ability to interact and communicate effectively, tactfully, and diplomatically with patients, families, medical staff, co-workers, employers and insurance company representatives.
  • Must have a pleasant disposition, positive attitude and possess the ability to maintain a cordial and professional approach during periods of stress.
  • Skill in using office equipment : basic computer skills, photocopier, telephone, fax machine, and calculator.
  • Demonstrated ability to think and act decisively in a timely manner.
  • Ability to maintain operational knowledge of all insurance requirements necessary to achieve optimal reimbursement.
    • [job_alerts.create_a_job]

    Patient Representative • Oklahoma City, OK, US

    [internal_linking.similar_jobs]
    Patient Access Specialist Sr - Days - Outpatient Rehab

    Patient Access Specialist Sr - Days - Outpatient Rehab

    Integris Health • Oklahoma City, OK, United States
    [job_card.full_time]
    INTEGRIS Health, Oklahoma's largest not-for-profit health system has a great opportunity for a Patient Access Specialist Sr in Oklahoma City, OK. In this position, you'll work Monday - Friday, Days ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Home Health Physical Therapy Assistant

    Home Health Physical Therapy Assistant

    Elara Caring • Oklahoma City, OK, US
    [job_card.full_time]
    Elara Caring is seeking a Home Health Physical Therapy Assistant for a job in Oklahoma City, Oklahoma.Job Description & Requirements. At Elara Caring, we have a unique opportunity to play a huge...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Patient Care Tech Full Time Nights

    Patient Care Tech Full Time Nights

    USPI, INC. • Oklahoma City, OK, United States
    [job_card.full_time]
    Patient Care Tech Full Time Nights.Community Hospital is hiring a.Full Time Patient Care Tech Night Shift!.We're offering an exciting opportunity to work alongside a dedicated, compassionate team w...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted]
    Physical Therapist Acute Full Time

    Physical Therapist Acute Full Time

    San Juan Regional Medical Center • Oklahoma City, OK, US
    [job_card.full_time]
    Creating Life Better Here starts with you.At San Juan Regional Medical Center, we're more than a healthcare provider—we're a values-driven organization dedicated to delivering exceptional care.As a...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Physical Therapist - Full Time, Days

    Physical Therapist - Full Time, Days

    Mercy • Warr Acres, OK, United States
    [job_card.full_time]
    Find your calling at Mercy! Under the general supervision of Therapy Leadership and according to departmental policies and procedures regarding referral, standards of treatment, performs objective ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Patient Account Representative - Total Healthcare Partners

    Patient Account Representative - Total Healthcare Partners

    United Surgical Partners • Yukon, OK, United States
    [job_card.full_time]
    Patient Account Representative needed for busy multi-physician family practice clinic in Yukon, OK.Medical claim submission and follow up. Resolving billing issues and denial management.Minimum 2 ye...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Patient Care Tech PRN Nights

    Patient Care Tech PRN Nights

    USPI • Oklahoma City, OK, US
    [job_card.full_time]
    Oklahoma City, Oklahoma Community Hospital North.Our Patient Care Technicians (PCT) provide daily assistance to patients. You will help them with their basic needs and collaborate with medical profe...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Patient Access Representative PRN

    Patient Access Representative PRN

    USPI • Oklahoma City, OK, US
    [job_card.full_time]
    Patient Access Representative PRN.The Patient Access Representative is responsible for the complete and accurate registration of all patients obtaining services at the facility.Responsible for accu...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Physical Therapist - Full Time (Outpatient Clinic)

    Physical Therapist - Full Time (Outpatient Clinic)

    Bethany Children's Health Center • Bethany, OK, United States
    [job_card.full_time]
    Physical Therapists strive to maximize function and movement, minimize physical limitations, and increase independence and participation of each child through providing therapeutic techniques, equi...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Patient Access Specialist

    Patient Access Specialist

    Emerus • Oklahoma City, OK, US
    [job_card.full_time]
    The purpose of this position is to serve as a liaison between patient / family, payers, Patient Financial Services, and other health care team members. You'll be asked to facilitate patient tracking a...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Physical Therapy Assistant (PTA) - Full-time

    Physical Therapy Assistant (PTA) - Full-time

    Select Specialty Hospital • Oklahoma City, OK, United States
    [job_card.full_time]
    Physical Therapy Assistant (PTA).ICU services to chronic, critically ill patients who require extended healing and recovery. We help patients during some of the most vulnerable, painful moments of t...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Paramedic Full Time

    Paramedic Full Time

    Pafford EMS • Oklahoma City, OK, United States
    [job_card.full_time] +1
    Pafford Medical Services is accepting applications for a Paramedic Full / Part Time.Del City, Piedmont, Union City, Bethany / Warr Acres, Yukon, Mustang, Geary. Provides Advanced Life Support including ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Weekday Medic / Paramedic ($27-$29 / hour)

    Weekday Medic / Paramedic ($27-$29 / hour)

    Rezilient Health • Oklahoma City, OK, US
    [job_card.full_time]
    We're not telehealth and we're not a traditional doctor's office : we're the best parts of both.Our mission at Rezilient is simple : to make access to primary care convenient, timely ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Patient Access Specialist

    Patient Access Specialist

    INTEGRIS Community Hospital • Oklahoma City, OK, US
    [job_card.full_time]
    The purpose of this position is to serve as a liaison between patient / family, payers, Patient Financial Services, and other health care team members. You'll be asked to facilitate patient tracking a...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Patient Access Specialist I

    Patient Access Specialist I

    Oklahoma Heart Hospital • Oklahoma City, OK, United States
    [job_card.full_time]
    Join Our Team at Oklahoma Heart Hospital (OHH).At OHH, we believe that patient care is truly at the heart of everything we do. Our dedicated team members are involved in every step of our patients' ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Physical Therapist (PT) - Home Health - Full Time

    Physical Therapist (PT) - Home Health - Full Time

    Enhabit Home Health & Hospice • Oklahoma City, OK, USA
    [job_card.full_time]
    Are you in search of a new career opportunity that makes a meaningful impact? If so, now is the time to find your calling at Enhabit Home Health & Hospice. As a national leader in home-based care, E...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Sr. PSR - Patient Services Representative - Head and Neck Clinic - Stephenson Cancer Center

    Sr. PSR - Patient Services Representative - Head and Neck Clinic - Stephenson Cancer Center

    OU Health • Oklahoma City, OK, US
    [job_card.full_time]
    PSR - Patient Services Representative - Head and Neck Clinic - Stephenson Cancer Center.Coordinates schedules of patients in and out-patients clinic and provides clerical assistance toward the smoo...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Patient Care Technician - Seasonal

    Patient Care Technician - Seasonal

    Healthcare Express • Oklahoma City, OK, US
    [job_card.temporary]
    Join Our Dynamic and Caring Team at HealthCARE Express!.Now Hiring : Patient Care Technician (Seasonal, Full-Time).This is a great opportunity for someone passionate about patient care and eager to ...[show_more]
    [last_updated.last_updated_30] • [promoted]