Help Desk TechnicianAuDSEO • Janesville, Wisconsin, USA
Help Desk Technician
AuDSEO • Janesville, Wisconsin, USA
[job_card.variable_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]Degree in IT Computer Science or related field Strong knowledge of website design SEO social media management and digital advertising Excellent problem-solving and communication skills Ability to work independently and in a team environment Customer-focused and detail-oriented 1-2 years of experience in a technical support role Experience working with clients in the audiology industry is a plus Certifications in IT support or digital marketing are an advantage Salary : $30000 - $40000 per year Opportunity for growth and career development Health insurance and other benefits Collaborative and dynamic work environment
Job Description :
We are looking for a Help Desk Technician to join our team at AuDSEO a leading digital marketing agency specializing in providing services to hearing care professionals. As a Help Desk Technician you will play a crucial role in providing technical support to our clients in the audiology industry.
Job Responsibilities :
- Providing technical support and troubleshooting for client websites SEO strategies social media management and digital advertising campaigns
- Assisting clients with software and hardware issues related to their digital marketing services
- Responding to client inquiries and resolving technical issues in a timely and efficient manner
- Documenting and tracking client support tickets and resolutions
- Collaborating with the digital marketing team to ensure seamless service delivery to clients
- Staying up to date on industry trends and best practices in digital marketing and technical support
Essential Qualifications :
Desired Experience :
Salary & Benefits :
Key Skills
user account,Active Directory,Customer Service,Information Technology,desk support,End user,Project Management,Phone Calls,service levels agreement,Desk Staff,Ltil,Procedures,Setup,hardware,Technical Support
Employment Type : Full Time
Experience : years
Vacancy : 1
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Help Desk Technician • Janesville, Wisconsin, USA
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