Senior Collector

Competitive Base Salary - Experience Required

• EXCELLENT MEDICAL, DENTAL, VISION BENEFITS : 75% to 90% of premiums covered by PFFCU
• 401K - PFFCU contributes automatic 6% regardless of employee contribution after 1 year

Location : 3333 Street Road, Bensalem, PA 19020

JOB DESCRIPTION

Summary / Objective

The Senior Collector is responsible for collecting on delinquent consumer loans and Visa credit cards for an assigned queue of Credit Union accounts, primarily through phone contact, letters and / or emails. The objective is reduce the delinquency and minimize losses. A Senior Collector must also promote the corporate values of Member Service, Teamwork, Commitment, Performance and Professional Competency. The Credit Union wants to work with members who become unemployed, disabled, divorced, or their spouse dies to help them through a rough patch if they were a good borrower before the negative event occurred.

Collections

Productivity and Effectiveness

The Senior Collector must maintain the minimum production averages listed below :

Team Work and Dependability

Required Education and Experience

Work Environment :

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands :

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit; stand; walk; use hands to finger, handle or feel; and reach with hands and arms.

Other Duties :

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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