Operations and Logistics Coordinator (Pelham)

Sophia Security and Datacom is a security and data communication contractor. We design, implement, and support technology systems and projects for customers in healthcare, K-12, manufacturing, multifamily development, and general commercial buildings. We desire to leave a lasting impression on our customers. Rooted in our Christian faith and values, we strive to bring wisdom, care, and excellence to our work.

As the Operations and Logistics Coordinator, you would be responsible for all coordination, scheduling, and communication projects and service jobs, both internally to our team and externally to our customers. You would also be in charge of purchasing, inventory, and workflows for all materials and project kickoff and wrap-up processes.

Responsibilities and Duties :

• Intake of all inbound service, support, and sales requests
• Complete management of operations workflows and information within SimPro and related documentation or workflows, also within Office365 (primarily Teams and SharePoint), FieldWire, and ClockShark
• Scheduling and running all internal coordination meetings, sales coordination meetings between sales and operations, as well as weekly operations meetings to discuss project statuses and details
• Scheduling for all jobs and technicians, and communication with customers to update all schedules and project completion timelines
• Purchasing and inventory management
• Project completion reviews and final customer communications, and reviewing and reconciling hours and materials within the job

Benefits : 10 flex vacation or sick days, $250 healthcare reimbursement stipend per month, $25 phone stipend per month plus company VOIP softphone, Company-provided technology and remote working necessities, Company card for all business-related expenses, and Mileage reimbursement for all work-related personal vehicle use.