People Program Manager

People Program Manager

Headway's mission is a big one to build a new mental health care system everyone can access. We've built technology that helps people find great therapists with the first software-enabled national network of providers accepting insurance.

1 in 4 people in the US have a treatable mental health condition, but the majority of providers don't accept insurance, making therapy too expensive for most people. Headway is building a new mental healthcare system that everyone can access by making it easy for therapists to accept insurance and scale their practice.

Headway was founded in 2019. Since then, we've grown into a diverse, national network of over 60,000 mental healthcare providers across all 50 states who run their practice on our software and have served over 1 million patients. We're a Series D company with over $325m in funding from a16z (Andreessen Horowitz), Accel, GV (formerly Google Ventures), Spark Capital, Thrive Capital, Forerunner Ventures and Health Care Service Corporation.

We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.

About The Role :

Headway is looking for a People Program Manager to join the People team to drive key talent management and development programs for Headway employees. You will work closely with the People Operations and Strategy Director, as well as the People Leadership team, to deliver both cyclical and one-off programs that support our talent initiatives, development, and experience. This is a unique opportunity to work with the People team and managers from across the organization.

We're looking for a leader with expertise in People Programs, who is organized, takes initiative, and able to navigate and thrive in ambiguity. You are critical to establishing new programs, launching new systems / processes, and scaling our current people initiatives as Headway continues to grow our workforce and requires excellent program management to deliver on our goals.

You Will :

• Lead and execute critical cyclical people programs including, but not limited to, performance review cycles and the biannual employee engagement survey
• Design brand new programs to support Headway's growth and engagement such as Talent Development, Employee Events, and Internal Mobility, etc.
• Partner with Learning & Development, HRBPs, Employee Experience, and Total Rewards to launch and refine programs across all People disciplines that will impact Headway employees
• For all programs, whether creating new or optimizing legacy programs :
• Scope programs, timelines, milestones focused on simplicity and efficiency
• Facilitate brainstorms, project meetings, retros, etc. and drive alignment, decision making and action
• Lead program communications, including content creation and education, and help ensure clarity on programs for Headway employees
• Build program summaries and trend reports for stakeholders and support conversations with executive leadership on program results
• Evaluate program success against goals using data collection methods
• Continuously iterate and improve programs in alignment with stakeholder feedback and evolving business needs
• Develop strong enablement resources for stakeholders across the People team, managers, and employees
• Assess, recommend, and implement new tools, platforms, and vendor partners as we grow

You'd Be A Great Fit If

Compensation and Benefits :

We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience.

Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and / or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.

Headway employees work remotely across the US, with the option to work from offices in New York City, San Francisco and Seattle. Headway participates in E-Verify. To learn more, click here.