Performance Engineer SMTS

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Job Category : Software Engineering

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

We are seeking a highly motivated and skilled individual to join our team as a Software Engineering MTS. This role is an excellent opportunity for someone who is passionate about performance engineering and eager to contribute to a dynamic and growing organization. The ideal candidate will be responsible for delivering exceptional results through strong domain knowledge, expertise and unwavering integrity. Our team is responsible for the Salesforce Marketing Cloud Engagement, encompassing both first‑party and public‑cloud environments. As our footprint expands in size and complexity, we must consistently provide extremely high performance and throughput to support our business today and accommodate the substantial scale anticipated in the near future.

Your Impact

Ensure high‑performing and scalable Marketing experiences across both frontend and backend systems as a Performance Engineer for Marketing Cloud.

Collaborate with engineering teams on performance test plan design and execution, implementing meaningful metrics, and building dashboards reflecting real‑world customer usage.

Develop and maintain automated benchmarks and performance regression reports to track improvements and identify issues across releases.

Troubleshoot performance bottlenecks in frontend (browser / UI), backend (APIs / services), and data layers, providing actionable insights and partnering with developers for resolution.

Conduct deep‑diving diagnostics using various tools and profiling techniques to analyze system behavior, latency, and throughput.

Contribute to the development of internal performance tools, CI / CD integrations, and frameworks, including leveraging AI agents for enhanced automation, detection, and triage.

Document performance defects clearly when regressions occur and work with cross‑functional teams to resolve them.

Promote the adoption of performance best practices by integrating performance considerations early in the development lifecycle.

Required Skills

6+ years of experience in performance engineering, systems optimization, or backend / frontend diagnostics.

Strong understanding of React, JavaScript, microservices, and distributed systems in cloud environments.

Proficiency in performance fundamentals :

Frontend : Browser rendering, JavaScript optimization, and network analysis.

Backend : SQL performance analysis, query tuning, indexing, and caching strategies.

Hands‑on experience with tools such as JMeter, Gatling, Chrome DevTools, YourKit, and Java Flight Recorder.

Scripting expertise in Python, Bash, or Node.js, with the ability to create automation tools and pipelines.

Familiarity with AI‑driven tools or agents for performance monitoring, log analysis, or auto‑diagnosis.

Ability to interpret performance data, pinpoint root causes, and clearly communicate findings.

Knowledge of data concepts related to relational databases and NoSQL stores.

Preferred Skills :

Operating Systems architecture knowledge including security and programming interfaces.

Experience high throughput, low latency, and plant scale software design and architecture.

Proven track record in performance design while engineering for scale in an enterprise environment.

Experience with the Salesforce platform.

Experience with monitoring solutions, such as Prometheus, Grafana, or Splunk.

Experience with public cloud development (e.g., AWS, GCP, Alibaba, and / or Azure platforms).

Knowledge of data platform services, such as MSSQL and MySQL.

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.

Accommodations

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job‑related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including : time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link : https : / / www.salesforcebenefits.com. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $157,600 - $216,700 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $172,000 - $236,500 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

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