Documentation Specialist

Join HME Specialists as a Full-Time Documentation Specialist and immerse yourself in a dynamic environment where your organizational skills will shine. This onsite position offers the thrill of working closely with a passionate team dedicated to making a difference in the medical supply industry. You will play a crucial role in ensuring seamless documentation processes, directly impacting patient care and customer satisfaction. Your contributions will be recognized and valued, fostering a strong sense of purpose in your daily tasks.

Collaborate with diverse teams, engage in problem-solving initiatives, and witness firsthand how empathy and customer-centricity shape our company culture. You will have benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Competitive Salary, and Paid Time Off. Take the opportunity to enhance your professional growth while making a meaningful difference in the lives of others. Experience the exhilaration of being part of a forward-thinking organization in Albuquerque!

We strive to help each patient reach their highest level of medical independence by delivering equipment and services seamlessly, with exceptional care.

As a Documentation Specialist at HME Specialists, you will play an essential role in ensuring accurate billing and timely reimbursement for our new and recurring patients. Your responsibilities will include obtaining clinical documents, prescriptions, and authorizations while following up on necessary compliance items. Stay informed on insurance guidelines and run reports to secure timely renewals for prescriptions and authorizations. You will also be responsible for data entry into Brightree, ensuring adherence to all federal, state, and company regulations. Engaging in improvement initiatives, completing required online training, and participating in both traditional and e-learning opportunities will enhance your professional development.

You'll liaise with physicians, referral sources, and patients to facilitate communication and uphold our mission statement and core values, all while contributing to a culture that emphasizes empathy and customer-centricity. Join us in our commitment to operational excellence and customer satisfaction in the medical supply industry.

To thrive as a Documentation Specialist at HME Specialists, you will need a blend of technical expertise and interpersonal skills. Proficiency in software tools is essential, along with strong problem-solving abilities to analyze information effectively. Project management skills will enable you to complete assignments on time and within budget, while your technical acumen will help you assess your strengths and seek relevant training opportunities. Maintaining confidentiality and listening attentively to others are critical in fostering strong interpersonal relationships. Strong oral and written communication skills will allow you to clarify information and interpret documentation accurately.

You'll also need to embrace change management and adaptability, preparing both yourself and your colleagues for transitions. Leadership qualities, such as inspiring trust and respect, will be vital in collaborating with team members and contributing to a positive team environment. Upholding ethical standards and a commitment to quality and organizational goals will further ensure your success in this impactful role.

Knowledge and skills required for the position are:

• Problem Solving - gathers and analyzes information skillfully; Works well in group problem solving situations.
• Oral Communication - Listens and gets clarification.
• Team Work - Balances team and individual responsibilities; Exhibits objectivity and openness to other's views; contributes to building a positive team spirit.
• Written Communication - Able to read and interpret written information.
• Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
• Ethics - Works with integrity and ethically; Up-holds organizational values.
• Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization's goals and values.
• Adaptability - Adapts to changes in the work environment; Changes approach or method to best fit the situation; Able to deal with frequent change, delays or unexpected events.

If you have these qualities and meet the basic job requirements, we'd love to have you on our team. Apply now using our online application!