Chief Information and Technology Officer

Principal Responsibilities:

1.Strategic IT Leadership & Vision:

• Lead the development and execution of the JCC's overall technology strategy, ensuring it

supports current and future organizational needs with exceptional integration with marketing and CRM.

• Partner with senior leadership and department heads to integrate IT initiatives into broader organizational strategies and objectives.

2.Information Management & Data Strategy:

• Collaborate with key stakeholders to optimize the full set of agency's internal and customer facing applications and data tools, enhancing the JCC's outreach and engagement efforts and optimizing the member experience on apps and website while ensuring accuracy, security, and integrity of information.
• Develop and implement strategies for improving data-driven decision-making across the organization.

3.Technology Infrastructure & Operations Management:

• Oversee the JCC's technology infrastructure ensuring continuous availability, ensuring reliable, secure, and cost-effective operations across all systems and networks.
• Manage the implementation of enterprise solutions and cloud strategies to optimize scalability, performance, and flexibility.

4.Cybersecurity & Risk Management:

• Evaluate, implement, and enforce comprehensive cybersecurity policies and disaster recovery plans to protect sensitive data and critical systems.
• Ensure system to proactively monitor IT systems for vulnerabilities and threats, ensuring effective incident response and risk mitigation.

5.Team Leadership & Development:

• Lead and mentor a team of IT professionals and vendors, fostering a collaborative, supportive, innovative, and growth-oriented work environment.
• Ensure training, development, and support for staff to effectively utilize

technology and contribute to the organization's success.

6.Vendor & Contract Management:

• Manage relationships with external IT vendors, consultants, and service providers to ensure high-quality service and cost-effective delivery and alignment with the JCC's goals and budget.

7.Leadership Team Collaboration:

• Serve as a trusted advisor to executive leadership on technology and information innovation, advancement and security matters.
• Collaborate with all departments to align IT strategy with organizational priorities, including marketing, fundraising, and program operations.

8.Customer Service & End-User Support:

• Oversee the Help Desk function, ensuring timely, effective and quality resolution of IT-related issues for JCC staff, customers, and stakeholders.
• Ensure resources for basic operational functions for individual professional use and programmatic/operational implementation.

SALARYRANGE: $155,000-$175,000. Commensurate with experience.

BENEFITS

Complimentary JCC family or Individual membership Employee discounts on all programs, services and events

Generous paid time off, paid floating federal holidays, paid Jewish holidays

Health and dental insurance 403b employer contribution FSA/HSA options

Life insurance

long-term disability

Minimum Qualifications:

• Education: Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or a related field. Advanced degrees or certifications in relevant areas (e.g., CISSP, CISM) are a plus.
• Experience: A seasoned information and technology management professional with experience necessary to establish and manage to a vision for our broad agency.A strong knowledge in infrastructure management, information security, application software and data strategy. Previous experience in a nonprofit or mission-driven environment is preferred along with understanding or experience of multi-functional organizations. Experience with Salesforce/Traction Rec a plus.
• Leadership: Proven ability to lead, mentor, and inspire teams, with strong presence, communication and interpersonal skills to collaborate across all levels of the organization.
• Technical Expertise: In-depth knowledge of IT infrastructure, cloud computing, website maintenance, enterprise software systems, cybersecurity protocols, and data management.
• Problem-Solving: A resourceful, hands-on approach to technology management, with the ability to balance strategic planning with practical implementation.
• Budget & Vendor Management: Experience in managing budgets, negotiating contracts, and optimizing resources to reduce costs while maintaining quality service delivery.
• Passion for working in a nonprofit setting, aligned with the JCC's mission to create
• Ability to think creatively and strategically to implement technology solutions that enhance organizational performance and engagement.
• A collaborative, transparent leadership style that builds trust and fosters a culture of inclusion and innovation.

To Apply: Please send cover letter and resume to Shani Waismel Stein at: