Retail Distribution Center Supervisor

Summary

The Retail Distribution Center (RDC) Operations Supervisor will lead and develop a team of Ashley Associates; with focus on motivating, mentoring, and coaching the team. This position will be responsible for engaging the team to ensure they maintain the highest levels of safety, quality, attendance, performance, and productivity. The RDC Supervisor will provide their associates with the tools needed for success. This position must drive productivity and efficiency through data-driven decisions and analytical problem solving.

The RDC Supervisor is responsible for all safety, quality, productivity, process improvement, and performance management for the assigned process path.

Primary Job Functions

This section describes the primary /essential responsibilities that this job performs.

• Champion all safety programs and OSHA compliance to ensure a safe work environment for all employees. Complete safety walks within area of responsibility; validate and document safety incidents. Lead process improvement events to improve safety standards.
• Control inventory integrity within area of responsibility. Partner with Inventory leadership regularly to discuss inventory gaps. Create and execute action plans to correct systemic and behavioral issues that negatively affect inventory integrity.
• Lead process improvement events such as Kaizens, system upgrade implementations, safety blitzes, general process path projects, etc. Coach and teach LEAN and other continuous improvement strategies and methodologies within specific area of responsibility. Own the validation and quantification of financial gains of process improvements.
• Regularly partner with cross-functional team members to ensure that effective flow and quality standards are being met. Work to ensure that area of responsibility is in compliance with regulatory standards set by the company. Partner regularly with support functions to ensure that area of responsibility is current with ongoing initiatives as well as to develop new ways to close process gaps.
• Make employment decisions and/or recommendations on hiring, improvement plans, transfers, promotions, corrective actions, terminations, pay adjustments, etc.
• Coordinate and manage the work of employees by directing members of the team to meet the area's goals. Audit regularly to ensure standard operating procedures are being adhered to.
• Manage employee performance and assist employees in making improvements to their performance through coaching, mentoring and administering performance reviews. Recommend, plan and/or implement employee training and skill development activities.
• Audit, maintain and ensure employee time-keeping and absentee records are accurate.
• Communicate company and departmental issues and goals and facilitate employee growth and development through weekly team meetings, regular individual employee meetings, coaching, training, and company-offered learning opportunities.
• Manage resources to optimize equipment, facilities, employees, methods and materials.
• Demonstrate the Company's Core and Growth Values in the performance of all job functions.

Secondary Job Functions

This section describes the secondary responsibilities that this job performs.

• Maintain reliable attendance.
• Actively participate in departmental meetings, training and education. Assist with training other employees and providing backup.
• Complete other assignments and special projects as requested.

Job Qualifications

Education:

• Specialized training beyond high school that can be obtained in one year or less, Required
• Bachelor's Degree in Business or related field, Desired

Experience:

• 3 years of experience in manufacturing, warehousing and/or delivery or related area, Required

Licenses or Certifications:

• Company issued PIV License or ability to obtain within 30 days, Required

Knowledge, Skills and Abilities

• Knowledge of LEAN, Six Sigma, Kaizen Process Improvement methodology
• Ability to thrive in an ambiguous environment
• Action Oriented - dedicated to making and meeting deadlines
• Ability to speak to large audiences and present to senior leadership
• Data driven
• Strong attention to detail
• Excellent verbal and written communication skills
• Excellent interpersonal skills
• Effective time management and organizational skills
• Work independently as well as in a team environment
• Document management system
• Analytical and problem-solving skills
• Maintain confidentiality
• Working knowledge of Continuous Improvement
• Handle multiple projects simultaneously within established time constraints
• Proficient computer skills, including experience with Microsoft Office Suite, internet
• Perform under strong demands in a fast-paced environment
• Work professionally with customers and co-workers to efficiently serve our customers, treating both with enthusiasm and respect
• Display empathy, understanding and patience with employees and external customers
• Respond professionally in situations with difficult employee/vendor/customer issues or inquiries

At Ashley, we're more than a business...we're family. As the largest manufacturer of home furnishings in the world, we know what it takes to build incredible furniture and future leaders. We're problem solvers with the grit to persevere during challenging times and innovators who won't coast when times are good. We create solutions, not excuses. And never settle for status quo. It's the reason we're always searching for better ways to delivering an exceptional customer experience. That's why Ashley Furniture is #1 in our industry.

Ready to grow? You've come to the right place. Ashley Furniture has a "Growth Mindset", and once you join our team, you'll learn from the best in the business.

Apply today and find your home at Ashley!

Compensation: This position pays an hourly rate of $17.22 - $25.82.

Profit sharing is available to eligible employees; this discretionary program is dependent on the profitability of the company.

Benefits: When you join our family, you are eligible to participate in our comprehensive benefits programs which includes Health, Dental, Vision, Life/Disability, Flexible Spending Accounts, 401(k), Paid Holidays, 40 hours paid vacation and 40 hours of California Paid Sick Leave. Benefits may vary based on position and location, so we encourage you to speak with the recruiting team during the interview process.

Ashley values its diversity and is proud to be an equal opportunity employer. All employment decisions are made on the basis of an individual's skills, qualifications, merit, and business nee
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