Technical Program Manager

Description:

We are building the next generation of data-driven aviation software to revolutionize aircraft maintenance and management. Our customers include airlines, MROs, and aviation vendors who want a more efficient, intelligent, and cost-effective way to business.

As a Technical Program Manager (TPM), you’ll play a pivotal role in turning our product vision into reality. You’ll lead cross-functional execution of critical initiatives, working side-by-side with Product Management to translate strategy into actionable, well-sequenced delivery plans. This role is ideal for a strategic, execution-minded TPM who thrives in high-complexity environments and wants to help shape the future of enterprise aviation software.

Responsibilities

• Drive Cross-Functional Delivery: Lead the end-to-end execution of complex technical programs across engineering, product, design, data science, and customer teams.
• Partner Closely with Product Management: Collaborate on roadmap prioritization, feature scoping, release planning, and translating product strategy into technical milestones.
• Technical Program Planning: Define delivery timelines, manage interdependencies, identify risks early, and ensure all teams are aligned around shared outcomes.
• Support AI and Data Productization: Help guide the delivery of ML-powered features and robust data pipelines—ensuring scalability, security, and usability in enterprise environments.
• Engage with Airline Stakeholders: Act as a bridge between internal teams and external airline customers, managing integration timelines, data access, and stakeholder communications.
• Build and Evolve TPM Practices: Help define best practices, tooling, and culture for how we plan, deliver, and communicate across our technical organization.
• Other duties as assigned.

Requirements:

Required skills and qualifications

• 5+ years of experience as a Technical Program Manager, Engineering Program Manager, or related role, ideally in enterprise SaaS or data/AI product environments
• Strong technical acumen, with experience working on software products involving complex system architectures, data pipelines, or ML components
• Experience leading cross-functional teams through ambiguity and scale-up phases
• Familiarity with modern agile and lean methodologies and tools (e.g., Jira, Confluence, GitHub)
• Exceptional communication skills—written, verbal, and visual—with technical and non-technical audiences

Preferred skills and qualifications

• Background or experience in aviation, aerospace, or enterprise procurement systems
• Experience with AI/ML-based product development, MLOps, or data platform architecture
• Prior experience integrating with external enterprise systems (e.g., ERP, MRO, procurement platforms)
• Familiarity with aviation standards such as SPEC2000, ATA e-Business, or AEX (Aeroxchange) integrations
• Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience)

Location: On-site Miami, preferred (or remote in Seattle or Dallas considered)
Job Type: Full-Time

Level: Mid-Senior

Travel: Up to 25% of the time

TRAX Technology powers the safe operation of tens of thousands of aircraft for hundreds of aircraft operators worldwide. Our customers include several of the world’s largest airlines as well as most low-cost carriers and large MROs, all of which operate & maintain the safest fleets at a very efficient cost structure in the industry. As a mission-critical system, our technologies are vital to the success of their business. Therefore, TRAX is constantly investing & innovating to ensure our applications remain best-of-breed / best-in-class in the industry to ensure we remain the market leader. We are only as good as our last implementation; everything is on the line with each project.

TRAX USA Corp is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, disability, veteran status, and other protected characteristics. We maintain a drug-free and tobacco-free workplace and perform pre-employment background checks.