Service Technician

About us

Mercedes-Benz of North Haven is apart of the Mauro Motors Automotive Group, a family owned and operated automotive company that has been in business for over 3 decades and known as the experts in Connecticut for the Sales and Servicing of German Luxury Vehicles and Quality Pre-Owned Cars and Trucks. At Mauro Motors, with over 300+ employees, we know that our people and collectively, our team(s), combined with upholding our core values, are the elements that will set us apart from our competition and lead the company towards growth and prosperity. Our mission at Mauro Motors is to build a great company, with great people, that generate great results. We firmly believe that to achieve this, we must follow, maintain, and protect the Mauro Motors Core Values, set forth below:

• We Strive to Be Excellent

• We Win

• We are Persistent and Consistent

• We Understand the Value of Reputation

• We are Team Oriented

• We Collaborate and Communicate

• We Care About Our People

Benefits

• Industry Leading Competitive Pay Plans (We Grow, You Grow)

• Performance Bonus Plans

• Full Medical Benefits (Health, Dental, Vision)

• PTO Policy up to 3 Weeks per Year

• Sick Leave

• 401(k) Matching Plan – up to $5,000 dollar for dollar match per year

• Industry Leading Training – live onsite, offsite, and virtual

• Employee Discount (Sales, Service & Parts)

Responsibilities

• Perform work specified on the repair order with efficiency and in accordance with dealership

• Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment

• Diagnose, maintain, and repair vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc.

• Communicate directly with the Service Advisor so that customers are informed if any additional service is needed. Provide an estimate of time needed for additional repairs

• Execute repairs under warranty to manufacturer specifications

Qualifications

• 2+ years of Service Technician experience preferred

• High school diploma or equivalent, ASE Certification required

• B level qualifications, including Diagnostic, Electrical and Engine Repair

• Dexterity, requiring a steady hand, excellent hand-eye coordination

• Mechanical and troubleshooting skills and ability to operate electronic diagnostic equipment

• Excellent customer service skills and basic computer competencies

• Positive, friendly attitude, along with an eagerness to improve

• Enjoy working in a dynamic environment

• Teammate with ability to collaborate with others effectively

• Ability to learn new technology, repair and service procedures and specifications

• Valid driver's license and clean driving record

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.