Personal Injury Paralegal

Description

At Fasig Brooks, we are champions for the injured : impactful, honorable, and compassionate. We pride ourselves on being relentless communicators and fierce advocates.

Our PreLitigation team provides the highest level of support and service to clients. They act as the primary point of contact, ensuring clients are informed, supported, and confident in the legal process.

This paralegal position at Fasig Brooks is responsible for building relationships with new clients and opening their cases, ensuring their cases are maximized from the very start. This role is critical to setting the tone for the entire client experience-delivering white glove service from day one and ensuring that no detail is missed as cases enter the system.

With accuracy, efficiency, and compassion, you'll investigate claims, gather essential documentation, set up the case file, and collaborate closely with intake and case management teams. You will ensure each case starts strong, clean, and positioned for maximum value and momentum.

If this matches your vision for your legal career and you thrive in a fast-paced environment, we'd love to talk with you.

Responsibilities

Handle initial client communication & provide support to the client after their injury or loss

Identify any red flags and investigate the incident further to confirm the viability of the case

Confirm insurance coverages & identify defendants

Draft and send all necessary correspondence to open the case and preserve evidence, including Letters of Representation, Spoliation Letters, and Subrogation Letters

Secure all reports and evidence files available

Conduct public record requests and data searches to strengthen the case

Set up the client file in our CRM, Filevine, and ensure that all information needed for the rest of the case is present in the system

Uphold the firm's service standard of white glove, concierge-level client care from the very beginning of the case

Qualifications

2-5 years of experience in personal injury or insurance defense law

Deep respect for detail, accuracy, and process-someone who finds satisfaction in getting it exactly right

Excellent communication and customer service skills; confident speaking with clients and teammates alike

Proficiency with case management software (experience with Filevine is a plus)

Ability to stay organized in a fast-paced environment and meet deadlines

Friendly, empathetic, and professional demeanor-able to reassure clients and inspire confidence

Tech-savvy and adaptable, with the ability to follow standard operating procedures and suggest improvements when needed

Bilingual (especially Spanish) is a plus, but not required

recblid 5dzj0lhkie7coyuc5rmehplbce120p