HVAC Service Technician - Residential

Job Description

Job Description

Description : HVAC Service Technician - Residential

Snowbird Heating, Cooling and Plumbing – Join the Snowbird Team!

Location : Polk County and Surrounding Areas

Snowbird Heating, Cooling and Plumbing

Join the trusted team at Snowbird, a leading provider of exceptional residential services in the Polk County area. We are committed to quality installations, customer satisfaction , and providing a supportive, professional environment for our technicians. If you are a skilled, detail-oriented HVAC professional specializing in system diagnosis and repair, and are looking for a long-term career with excellent benefits, we want to hear from you.

Job Description

We are seeking a skilled and experienced Residential HVAC Service Technician to manage the installation, maintenance, and repair of heating, ventilation, air conditioning, and refrigeration (HVAC / R) systems in residential properties. This role requires technical expertise, strong diagnostic skills, and a commitment to providing outstanding service to our homeowners.

Key Responsibilities and Duties

• Service & Repair : Promptly and professionally diagnose, troubleshoot, repair, and service a wide range of residential HVAC systems, including gas furnaces, heat pumps, central air conditioners, mini-splits, and standard refrigeration units.
• Preventative Maintenance : Perform comprehensive preventative maintenance and safety checks to ensure system efficiency and longevity.
• Installation Support : Assist with the installation of new HVAC systems and components as needed, ensuring all work is completed according to design specifications and local codes.
• Electrical & Mechanical Work : Interpret complex wiring diagrams, safely install and connect electrical components, and test circuits for compatibility and safety using multi-meters and specialized diagnostic equipment.
• Compliance : Strictly adhere to all relevant local, state, and national building codes, regulations, and safety standards (OSHA, EPA).
• Customer Experience : Clearly communicate diagnosis, repair options, and maintenance tips to homeowners in a professional and educational manner. Address customer concerns effectively and maintain a high level of customer satisfaction.
• Documentation : Accurately complete service tickets, invoices, time logs, and inventory tracking for all parts used and work performed using company-provided technology (e.g., tablet / app).
• Emergency Response : Participate in the on-call rotation to provide timely, after-hours emergency service to clients.
• Collaboration : Work effectively with team members, apprentices, and other trades (electricians, plumbers) to ensure project timelines are met.

Required Qualifications

Preferred Qualifications

Benefits & Compensation

Snowbird Heating and Cooling offers a highly competitive total compensation package, acknowledging the critical role our technicians play :

Company Vehicle provided for service calls (take-home privileges negotiable).

Fountain Comfort Group and its group of companies are proud to be Equal Opportunity, Affirmative Action, Veteran-friendly employers.

Requirements :