Accounts Manager

Accounts Manager

Optimal Field Services, a Crest Industries company, is looking to hire an Accounts Manager to work at our La Porte, TX Office. The Accounts Manager at Optimal Field Services is a key client-facing role focused on maintaining and expanding relationships with our existing customers across Texass industrial sector. Serving as both a trusted advisor and brand ambassador, this individual plays a vital role in sustaining client satisfaction, generating repeat business, and identifying new sales opportunitiesparticularly within the context of turnarounds, capital projects, and maintenance services in refineries, petrochemical, and chemical plants. This role involves regular participation in client meetings, industry events, and regional networking engagements to reinforce Optimal's presence in the market.

Responsibilities

• Serve as the primary point of contact for assigned client accounts, ensuring consistent communication, trust, and satisfaction.
• Proactively manage and grow existing client relationships by understanding their operational needs and aligning Optimal's service offerings.
• Collaborate with internal operations, estimating, and project teams to ensure client expectations are met throughout the project lifecycle.
• Attend and represent the company at client functions, industry events, trade shows, and local networking opportunities (e.g., golf tournaments, association meetings, and plant-related events).
• Identify upsell or cross-sell opportunities within current accounts and coordinate with the estimating and project teams to deliver proposals.
• Maintain a strong understanding of industry trends, competitor activity, and market dynamics in the industrial services sector.
• Track all client interactions, sales activities, and account updates in CRM or sales tracking systems.
• Work with leadership to develop and execute client retention and satisfaction strategies.
• Support bid preparation by gathering client intelligence and helping shape proposals that reflect client-specific value propositions.

Requirements

Stop relying on contractors who over promise, under deliver, and do not care about your success. Instead, experience the Optimal difference. Build your team with us and know you have experienced craftsmen who have your back and can deliver.

Optimal Field Services is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Optimal Field Services is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request information regarding reasonable accommodation, contact your Human Resource Business Partner. Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities.