Operations Analyst

Job Title

Assist with draft of written procedures and support their implementation. Obtain an understanding of all procedures, branch functions, and processes.

Develop an understanding of IT Structure, ERP program, and related software systems.

Conduct routine branch visits by traveling to branches. Identify procedural problems and collaborate with appropriate management to identify corrective actions. Support branches when in need of specific operational support as needed.

Assist in the opening or acquisition of new locations and relocation of current branches.

Lead the training of General Managers, Office Managers, and Operation Managers on process and procedures that directly impact role responsibilities.

Develop action plans with the General Managers and or Regional Vice President to address any Full Branch Review deficiencies.

Provide input and support to the development of training materials.

Manage and participate in improvement and other special projects.

Job Summary

Gather disparate data from various data sources; analyze and normalize to ensure data integrity for analysis. Provide consistent, relevant and accurate data as well as guidance / knowledge of the data and definitions that are available for analysis.

Major Tasks, Responsibilities, and Key Accountabilities

• Serves as a resource to assigned client in area of expertise.
• Gathers and compiles raw data; conducts research for industry trends and benchmarks; and normalizes data to be incorporated into a centralized data format.
• Analyzes, reports, makes comparisons to industry / company benchmarks, determines trends, and prepares cost analyses.
• Defines data definitions and documents data limitations.
• Prepares spreadsheets for data analysis; prepare reports with charts and graphs, mailing lists, maps and ad hoc requests. May make presentations.
• Provides recommendations based on findings and analysis. Provides input on policies and procedures.
• Participates in department and interdepartmental projects.
• Performs other duties as assigned.

Nature and Scope

Work Environment

Education and Experience

Our Goals for Diversity, Equity, and Inclusion

We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people.

Equal Employment Opportunity

HD Supply is an Equal Opportunity / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.