Assistant Store Manager

Retail leadership experience may qualify you for this exciting opportunity. Our friendly atmosphere, competitive wages, and commitment to excellence make Ace Hardware the Place for a fulfilling career.

Leaders must delegate, train, and monitor the progress of all associates and all facets of the hardware store. The primary responsibilities of in-store management are to manage the sales, expenses, profits, assets, and team members' personal development to ensure customers are receiving the highest level of customer service.

The ideal candidate will have at least 2 years of previous retail management experience. We are looking for qualified individuals for roles such as shift manager, assistant manager, and store manager. Ace Hardware offers a career path and opportunity to grow and advance.

The ability to lift 50 pounds consistently, and to stand and walk for up to 10 hours during shift are required.

About Kingsland Hardware

Ace Hardware has been independently owned and operated since 1950. Three generations of Kingsland's have helped the Cascade, Ada, and Grand Rapids community with all of their hardware needs and is our number one priority. Make an impact in the community by helping your neighbors with their projects while working in a fast-paced and fun environment. Our mission is to go the extra mile for our customers and build a team that has the same attitude!

Ace Hardware is an Equal Opportunity Employer and a Drug-Free environment. Ace goes beyond hardware : build a future, a purpose, and a community with us.

Work / life balance :

This position is with a team that respects your life outside of work. We believe in earning your trust through clear communication. We schedule two weeks in advance, working with you so you can plan.

General Summary

The Assistant Manager manages overall store operations and the achievement of company goals and directives.

Essential Duties & Responsibilities

Customer Service

• Provide positive representation of the store.
• Proactively assist customers in solving problems.
• Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.
• Provide a friendly, outgoing demeanor; work well with customers as well as associates.
• Ensure all calls and pages are answered promptly, courteously and effectively.
• Handle customer complaints. Work to resolve problems with the customer and have the store's best interest taken into consideration.
• Possess excellent product knowledge and knowledge of store layout and location of products.

Store Operations

Inventory & Merchandising

Hiring & Training of Associates

Leadership

At Ace Hardware you have the opportunity to grow with the company in a fun and active work

environment.

Click through and start your journey with us now!

Company Introduction

We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor.