Program Design Manager

Program Design Manager – SageSure

Overview

If you’re looking for the stability of a profitable, growing company with the entrepreneurial spirit of a startup, we’re hiring. SageSure, a leader in catastrophe‑exposed property insurance, is seeking a Program Design Manager. As a Program Design Manager, you will refine and drive clarity in the business requirements necessary to ensure new carriers, products, conventions and coverages for our Commercial business unit are successfully implemented. You’ll collaborate with many teams, including Product Development, Actuarial, Claims, Customer Service, Software, Product Implementation, Sales & Marketing. This position requires a strong background in Commercial BOP and an intellectually curious mindset, motivated to learn and grow.

At SageSure, the Program Operations team delivers new program deployments with precision, speed, and impact, turning strategic vision into operational reality. We coordinate across Product, Marketing, and Software to launch scalable programs that drive growth and innovation. Our team thrives on structure and excels at making the complex simple.

Responsibilities

Clarify project scope and gain alignment on business objectives for new carriers, products, or other changes.

Document detailed business requirements, including process and platform changes needed to support product or product change.

Meet with internal stakeholders and provide written updates on objectives and goals.

Partner with technology groups to assess feasibility of the requirements.

Support planning and execution of key change‑management and go‑to‑market details.

Communicate status of designs, implementation, and post‑implementation follow‑up to impacted stakeholders, including senior leadership.

Serve as a subject‑matter expert for the Commercial business unit.

Support new product adoption and product changes through change‑management efforts.

Identify and recommend process improvements to streamline operations and increase efficiency.

Monitor program performance and recommend improvements as needed.

Handle ad‑hoc projects as necessary.

Qualifications

Bachelor’s or master’s degree in Business, Finance, Risk Management, or a related field.

8+ years of insurance industry experience in Underwriting or Product Development with commercial BOP products.

Experience in project management and familiarity with technology concepts.

Experience documenting business requirements.

Expertise in quoting and policy administration.

Strong analytical, organizational, and time‑management skills.

Strong critical‑thinking skills and ability to define problems, analyze data, and draw valid conclusions.

Do‑what‑it‑takes” attitude toward accomplishing tasks.

Awareness and sensitivity to the customer experience, with a passion for delivering exceptional service.

Excellent written and verbal communication skills.

Preferred Qualifications

SQL experience.

Chartered Property Casualty Underwriter designation.

About SageSure

Named among the Best Places to Work in Insurance by Business Insurance for four years in a row (2020‑2023), SageSure is one of the largest managing general underwriters focused on catastrophe‑exposed markets in the U.S. Since 2009, SageSure has experienced exceptional growth while generating underwriting profits for carrier partners. We offer more than 50 competitively priced home, flood, earthquake, and commercial products on behalf of highly rated carrier partners, managing more than $1.9 billion in‑force premium and protecting 640,000 policyholders across 16 states. SageSure employs over 1,000 people working remotely or in office across nine cities, offering generous health benefits, tuition reimbursement, wellness allowance, paid volunteer time off, a matching 401(k) plan, and more.

Equal Employment Opportunity Statement

SageSure is a proud Equal Opportunity Employer committed to building a workforce that reflects the spectrum of perspectives, experiences, and abilities of the world we live in. We recognize that our differences make us strong, and we actively seek out diverse candidates through partnerships with organizations, institutions, and communities that represent various backgrounds. We champion belonging and inclusion for all identities, including, but not limited to, race, ethnicity, religion, sexual orientation, age, veteran status, ability status, gender, and country of origin, striving to create a culture where all individuals feel valued, respected, and empowered to bring their authentic selves to work.

Our nimble, highly responsive culture nurtures critical thinkers who run toward problems and engineer solutions. We relentlessly pursue better outcomes by investing in the technology, talent, and tools that position us to succeed in demanding markets. Come join our team! Visit sagesure.com / careers to find a position for you.

J-18808-Ljbffr