Global Trade Operations Manager

Global Trade Operations Manager

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel atall from Day One.

Job Description

We are seeking a dynamic and experienced Global Trade Operations Manager to manage a high-performing team within the trade operations division. This role requires strong leadership, deep knowledge of trade finance instruments (LC, ISBP, UCP), and hands-on experience with Trade360. The ideal candidate will drive operational excellence, lead transformation initiatives, and mentor team members to support organizational growth and digitalization.

Key responsibilities include :

• Lead and manage a team of 710 professionals, including Team Leads, Subject Matter Experts (SMEs), and Client Champions.
• Oversee daily operations including transaction processing, SLA management, and workflow optimization.
• Ensure timely and accurate execution of trade transactions under LC, ISBP, and UCP guidelines.
• Drive automation and digitalization initiatives, working closely with internal teams to streamline processes using Trade360.
• Conduct performance reviews, provide coaching and development plans, and foster a culture of continuous improvement.
• Collaborate with cross-functional teams to manage change management and transformation projects.
• Lead client interactions, resolve escalations, and ensure high service delivery standards.
• Support payment reconciliation, document review, and logic validation for trade transactions.
• Champion process improvement, identifying gaps and implementing solutions to enhance operational efficiency.

Basic Qualifications :

Preferred Skills / Experience :

If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours) :

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, or veteran status, and other factors protected under applicable law.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range : $111,605.00 - $131,300.00