Business Development RepresentativeSMS Group of Companies • Detroit, MI, US
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Business Development Representative
SMS Group of Companies • Detroit, MI, US
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- [job_card.permanent]
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Job Description
Job Description
Position Summary
The Business Development Representative–Staffing Sales is responsible for generating new business, expanding client relationships, and driving revenue growth within the staffing and workforce solutions industry. This role focuses on identifying opportunities, selling staffing services across various verticals, and partnering with hiring managers and corporate decision-makers. The ideal candidate understands the staffing sales lifecycle, including prospecting, client presentations, rate negotiation, and ensuring seamless service delivery.
Key Responsibilities
New Business Development
- Identify, prospect, and qualify new business opportunities within target industries and geographic markets.
- Conduct outbound sales activities, including cold calling, networking, social selling, and attending industry events.
- Build and maintain a strong pipeline of prospective clients using CRM tools.
- Develop and present customized staffing solutions to address client workforce needs.
- Prepare proposals, pricing models, and service agreements.
Account Management & Client Retention
- Serve as primary point of contact for new and existing clients, building long-term relationships.
- Partner with recruiters and delivery teams to ensure timely fulfillment of client staffing needs.
- Conduct regular client check-ins to ensure satisfaction and identify opportunities for expansion.
- Resolve client issues promptly to maintain high service standards.
- Drive renewal of contracts and upsell additional services (e.g., temp-to-hire, direct hire, RPO).
Sales Strategy & Market Intelligence
- Develop and execute territory plans and business development strategies.
- Analyze industry trends, competitor offerings, and labor market conditions to identify opportunities.
- Collaborate with leadership to refine sales approaches, pricing, and service differentiators.
- Track sales performance metrics and provide regular reporting.
Collaboration & Communication
- Work closely with internal recruiting teams to communicate client requirements and hiring priorities.
- Participate in weekly sales meetings, pipeline reviews, and strategy sessions.
- Provide feedback from the field to improve operational processes and client experience.
Required Qualifications
- 2–5+ years of B2B sales experience, with at least 1–2 years in staffing, recruitment, or workforce solutions (mandatory).
- Proven track record of achieving or exceeding sales quotas.
- Strong understanding of the staffing industry (temporary, contract, direct hire, high-volume staffing, etc.).
- Excellent communication, negotiation, and presentation skills.
- Ability to build meaningful relationships with hiring managers, HR leaders, and executives.
- Proficiency with CRM systems (Salesforce, HubSpot, Bullhorn, etc.) and Microsoft Office/Google Workspace.
- Valid driver's license; ability to travel locally to client sites as needed.
Preferred Qualifications
- Experience selling into industries such as light industrial, administrative/clerical, healthcare, or IT staffing.
- Established client network within the region.
- Knowledge of bill rate/pay rate structures, margins, and staffing profitability models.
- Ability to create customized staffing solutions (onsite management, MSP/VMS support, project staffing).
Key Competencies
- Sales-driven mindset with resilience and persistence
- Strong consultative selling skills
- High emotional intelligence and client management skills
- Strategic and tactical thinking
- Excellent organization and time management
- Results-oriented with strong follow-through
Compensation Expectations (typical ranges)
- Base Salary: $55,000 – $65,000
- On-Target Earnings (OTE): $80,000 – $150,000+
- Commission Structure: Typically uncapped, tied to gross margin dollars or revenue
- Other Incentives: Car allowance
Work Environment
- Hybrid or field-based, with frequent client visits
- Fast-paced, metrics-driven environment
- Collaboration with recruiting, operations, and leadership teams
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