National Office Manager

Job Description

Job Description

Benefits :

Pension

Competitive salary

Health insurance

Dental insurance

Paid time off

Position Summary :

Frontier Fellowship exists to invite believing communities to engage people groups where the Good News of Jesus Christ and His Kingdom is not yet known. The National Office Manager is responsible for coordinating efficient office operations and procedures while supporting ministry leaders, staff, Board, donors, volunteers, and congregations. The incumbent will be a highly motivated and organized individual with a servant's heart who can provide comprehensive administrative support while maintaining a Christ-like attitude and upholding the ministry's Mission, Vision, and Values.

Core Essential Functions :

Mobilizer Support :

• This role provides consistent support to our mobilizers as they lead mission trips and navigate day-to-day ministry needs. The ideal candidate will respond to questions promptly, help coordinate logistics, distribute materials and ensure mobilizers have the resources they need to serve effectively.
• Serve as the International Trip Coordinator, responsible for managing application processing, tracking, participant billing, and other administrative duties, while cultivating strong and positive relationships with churches and partners.

Office Administration :

• Respond to incoming phone calls, mail, and email directed to Frontier Fellowships National Office and route inquiries or contacts to the appropriate program staff when necessary.
• Manage all aspects of event participation, including registration processes and preparation, ordering, and shipment of event materials.
• Manage vendor relationships and oversee ordering of supplies and equipment.

Other Organizational Support :

• Provide high-level administrative support to the senior leadership and ministry team leaders.
• Assist the Development Director by providing support for the database, gift entry, and related communications, Cross-training for additional support.
• Assist the Finance Director with bank deposits, reimbursements, and other financial tasks as needed
• Perform additional duties and responsibilities as assigned.

Qualifications :

Experience and Education :

• 3+ years of related experience in an office management or administrative role, preferably within a church or non-profit office environment.
• Cross-cultural experience is a plus.
• Proficiency in Google Workspace and Microsoft Office (Word, Excel, Publisher, PowerPoint) and experience with database systems such as eTapestry, the Rock, and Raisers Edge.
• Exceptional organizational and time-management skills with the ability to balance multiple priorities.
• Strong interpersonal and communication skills. Proven verbal and written communication skills with a customer service-oriented mindset.
• A high school degree or equivalent is required. A college degree in business administration, non-profit administration, or a related field is preferred.

Personal Characteristics :

• Brings an energetic, self-starter attitude with a heart for service, modeling integrity, humility, and teamwork rooted in biblical principles.
• Demonstrates a mature, growing relationship with Jesus Christ and affirms Frontier Fellowships theological commitments.
• Maintains a strong Christian testimony and a lifestyle consistent with biblical principles.
• Shows a sincere commitment to follow Christ in all areas of life.
• Displays the fruit of the Spirit through positive, welcoming, and encouraging interactions.
• Handles confidential information with discretion and integrity.
• Brings a humble, teachable spirit and a willingness to learn new tools and technologies.

Working Conditions :

• Full-time in office position (40 + hours per week). Flexibility to work evenings or weekends occasionally.
• Overnight travel is required for ministry-related, out-of-state staff meetings and events.

Frontier Fellowship's Theological Affirmations :

God is at work around the world in amazing ways! It is in the very character of Godthe One who in love sent the Son into the world and poured out the Spirit upon the disciples, who is blessing all the peoples of the earththat the church discovers its mission purpose.

We believe God has called us to connect congregations in vital ways to the proclamation of the kingdom among unreached people groups.

We believe that the Bible is our final authority for faith and practice.

Along with believers from the early days of Christianity until now, we believe in the triune God and affirm the faith confessed in the Nicene Creed and the Apostles Creed.

As members in the body of Christ, we stand within the Reformed faith as set forth in the historic Reformed confessions of the church. We believe with these confessions that Jesus Christ, the Word made flesh, is the only Lord and Savior.

As part of the global Christian community, we affirm the Lausanne Covenant of 1974.

As participants in God's mission to the world, we affirm our willingness to share in mission "with all those who in every place call on the name of our Lord Jesus Christ." (1 Cor 1 : 2) We will seek to honor others in the body of Christ while affirming that each partner must discern the nature of their own service.

• We affirm the Holy Spirit is at work in the world and in the church, distributing gifts as the Spirit wills for the building up of the body for God's mission.
• We believe God calls both women and men and equips both with gifts for leadership in the body of Christ.
• We affirm the biblical standard for personal discipleship and ordination that calls all persons to live either in fidelity within the covenant of marriage between a man and woman, or in chastity in singleness.
• We believe that all Jesus' followers are called to bear witness to Him in their communities and in the world.
• We believe that Gods creation of diverse cultures around the world reflects his glory and grace and that each culture is able to receive the gospel, be shaped by the gospel, and express the gospel in ways that are authentic to its unique cultural context.

As a Christian ministry, Frontier Fellowship seeks team members who share our faith, values, and commitment to our mission. All employees are expected to affirm and uphold our shared Christian values and be passionate about inviting believing communities to engage people groups where the Good News of Jesus and His Kingdom is not yet known.