Financial Aid Advisor

A company is looking for a Financial Aid Advisor to provide guidance and support to students regarding financial aid processes.

Key Responsibilities

Provide exceptional customer service and guidance through the financial aid process

Accurately document student interactions and maintain financial aid records

Participate in team meetings and contribute to departmental initiatives

Required Qualifications

Associate's Degree in Accounting, Business, Finance, or a related field

1 to 3 years of relevant customer service and / or financial aid experience

Proficiency in Microsoft Office Suite, particularly Outlook, Word, and Excel

Experience in a service-oriented call center is preferred

General knowledge of the higher education industry is preferred but not required