Entry Processing Team Leader

Job Title : Customs Brokerage Team Lead

Job Location : Chicago, Illinois

DHL Global Forwarding (DGF) manages the flow of goods and information across a customer's global supply chain utilizing air / ocean / ground transportation, customs brokerage services, and dedicated warehousing / distribution centers. We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https : / / www.logistics.dhl / us-en / home / careers.html

The Sector Team lead is responsible for processing shipments to meet their daily KPI. The team lead may be responsible to produce more files dependent on the direction from the Sector Manager or the Director.

The duties of the Sector Team lead include but are not limited to :

The duties may include those duties identified in the Role of the Sector Supervisor if needed.

The Sector Team lead must ensure he / she exercises responsible supervision, as outlined in 19 CFR 111 at all times.

Customs and Border Protection (CBP) Responsibilities

• Lead a team of Customs Operations Specialists performing the customs entries.
• Ensure Customs clearance is completed in a timely and efficient manner by the team.
• Ensure adherence to internal compliance standards and guidelines.
• Interact with Customer Service, Product, and Global Service Centers, if required.
• Manage and maintain Sector ComBox Mailbox.
• Manage daily reports as assigned by the Sector Supervisor / Sector Manager
• Prepare cancellation packets (prior to the statement date) and Post Summary Corrections (PSC) packets.
• Assist with any special projects or tasks assigned by your Sector Supervisor / Sector Manager
• Own and manage accounts assigned to your team, be aware of challenges, and take the lead on calls for those accounts.
• Ensure Compliance with all CBP and all Other Government Agency regulations is followed.

Production and Quality Responsibilities

Customer Service Responsibilities

Skills / Qualifications

Pay Range : $25.21 - $33.61 / hr. (Based on Experience)

Benefits (All Non-Union Employees)

Why Join DHL Global Forwarding?

At DHL Global Forwarding, we invest in our employees’ growth, providing training, guidance, and career advancement opportunities. We believe in building careers, not just jobs, and empowering our team to develop skills and achieve long-term success.

Be part of DHL Group, the world’s leading logistics provider, operating in 220+ countries. DHL Global Forwarding (DGF) is a global leader in air and ocean freight, with 30,000+ employees ensuring seamless transport and supply chain solutions. Explore careers with us : DHL Careers .

Equal Opportunity Employer

DHL Global Forwarding is committed to equal employment opportunities, evaluating all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

Work Authorization

Applicants must be legally authorized to work in the United States. Visa sponsorship is not available for this role.

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