Kitchen & Bath Designer - Blue Hill

Job Description

Job Description

BASIC FUNCTION : responsible for representing the company in developing excellent customer relationships with all existing and potential customers through informative, efficient and friendly service.

RESPONSIBILITIES ( other duties may be assigned as needed) :

• Provide a high level of customer service to ensure clients complete satisfaction
• Follow up on quotes, outstanding orders, etc
• Develop relationships with customers responding to their questions efficiently and courteously
• Process orders in person, on phone or via email
• Efficient communication with dispatcher coordinating delivery requests to ensure efficiency and customer satisfaction
• Discussing features and benefits of products and services
• Determining customers’ needs and recommending appropriate products and solutions, up-selling additional products and supplies for each job
• Answering incoming phone calls and emails to assist customers in a timely manner
• Accepting payment and applying it to the appropriate customer account
• Visiting jobsites for measures and design

SKILLS, KNOWLEDGE & ABILITIES :

PHYSICAL DEMANDS :

THIS IS NOT A REMOTE POSITION

Monday - Friday 8 : 00a - 5pm & Saturdays 8a-12p

40-45