Operations ManagerDon't Be Sour • Los Angeles, CA, US
[error_messages.no_longer_accepting]
Operations Manager
Don't Be Sour • Los Angeles, CA, US
[job_card.variable_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]Serve as the Venue Representative / Site Rep for all events Once contract and payment are completed, introduce yourself via : Initial intro call Follow-up intro email Two weeks prior to event : Conduct prep call Complete Event Prep Form in HoneyBook Confirm all logistics, timelines, staffing, and special requests Build rapport with clients, planners, and vendors while protecting venue policies and standards Act as the on-site decision-maker and client-facing authority during events Ensure venue is fully operational and event-ready for all bookings Manage and train all Event Hosts / Site Reps Coordinate with hospitality, bar, security, A / V, cleaning, and external vendors Oversee load-ins, load-outs, vendor setup, and breakdown to prevent damage Monitor : Capacity and guest flow Safety and compliance Noise, elevators, restrooms, and common areas Troubleshoot issues in real time during events Site Rep / Venue Manager (Operations Manager or trained delegate) Security / Hosts Cleaning (during & post-event) A / V Engineer (if applicable) Schedule all event staff once event prep is completed (2 weeks prior) Ensure staff are briefed, trained, and aligned with SOPs All staff : all black Security & A / V : formal black blazers No hats, scarves, bags, or noticeable accessories No alcohol consumption before, during, or after events Staff may not consume event food or beverages Staff may bring personal food / water and store in BOH only No guest engagement unless necessary for duties No phone use while on duty No accepting goods, favors, or participation in event activities Opening & closing procedures Event setup and breakdown Emergency protocols Security coordination Cleaning and sanitation standards Vendor and contractor access Staff conduct and escalation procedures Ensure compliance with building codes, fire safety, and health department regulations Manage permits and inspections as required Work closely with security teams to uphold safety standards Handle incident reporting and post-event operational reviews Take immediate action to mitigate safety risks (spills, overcrowding, equipment issues) Track all venue assets : furniture, fixtures, tools, equipment Maintain organized storage and BOH areas Ensure toiletries, supplies, and consumables are always stocked Place and manage supply orders proactively Prevent loss, misuse, or damage of venue property Source, negotiate, and manage vendors and contractors Monitor operational spend and stay within approved budgets Submit invoices for approval related to operations and maintenance Trello – task management HoneyBook – CRM & event prep Tripleseat – Lillian venue events Google Workspace – documentation & communication Slack – internal communication Rentman – staffing & scheduling Venue Manuals 3–5+ years experience in venue operations, hospitality, facilities, or event production Strong understanding of building systems and preventative maintenance Highly organized, proactive, and detail-oriented Calm under pressure; decisive and solutions-oriented Strong client-facing communication skills Confident managing staff, vendors, and security teams Comfortable creating systems, checklists, and documentation Flexible schedule including nights, weekends, and event days Events run smoothly with minimal intervention from ownership Clients feel supported, informed, and confident Issues are solved before guests notice SOPs are clear, followed, and continuously improved Venue is clean, safe, compliant, and always guest-ready Ownership trusts this role to fully "handle it" end-to-end
Job Description
Role Overview
The Operations Manager is the owner of day-to-day venue performance, combining building operations, event execution, and venue representation into one accountable role. This position ensures the venue is operationally sound, guest-ready, compliant, and professionally represented from the moment a client signs through post-event closeout.
This role acts as the primary point of contact for clients, staff, vendors, and ownership , anticipating issues before they arise and ensuring every event runs smoothly, safely, and to brand standards. No task is too small if it impacts guest experience, safety, or operational excellence.
Core Responsibilities
1. Building & Facility Operations
- Oversee all aspects of building maintenance, repairs, and upkeep
- Coordinate and manage vendors for HVAC, electrical, plumbing, structural, cleaning, pest control, elevators, and waste management
- Conduct regular facility inspections and preventative maintenance checks
- Ensure all equipment (elevators, bar equipment, lighting, sound, security systems, fire alarms) is operational and compliant
- Maintain organized records of repairs, warranties, inspections, service contracts, and logins (1Password)
- Respond immediately to urgent facility issues and emergencies
2. Venue Representative & Client Management
3. Event & Venue Operations Support
Each event requires :
(Refer to the specific Venue Manual for staffing ratios.)
4. Staff Management, Scheduling & Conduct
Dress Code
Staff Conduct Rules
5. Standard Operating Procedures (SOPs)
Create, document, train, and enforce SOPs for :
Continuously improve SOPs based on feedback and post-event reviews.
6. Compliance, Safety & Risk Management
7. Inventory & Asset Management
8. Vendor & Budget Oversight
9. Tools & Systems
Must be proficient in :
Qualifications & Skills
Success Looks Like
[job_alerts.create_a_job]
Operation Manager • Los Angeles, CA, US
[internal_linking.similar_jobs])
Special Instructions to Applicants.Applicants should provide a cover letter, resume, and references (at least three professional references familiar with your work with name, title, place of work,...[show_more]
A company is looking for a Lead, Card Network & Processors (Card Operations) - Remote.Key Responsibilities Serve as the primary operational contact for card networks and manage network certificat...[show_more]
Additional Information • • • •Job Number • • 26207457 • •Job Category • • Rooms & Guest Services Operations • •Location • • TownePlace Suites by Marriott Los Angeles LAX / Manhattan Bch, 14400 Aviation Blvd,...[show_more]
Salary : $80,000 - $85,000 Other Forms of Compensation : Wolfgang Puck Catering is committed to recruiting individuals who express an interest in and passion for hospitality-driven experiences; who c...[show_more]
Location : Long Beach, CA (Need local only to LA) Duration : Long Term Mandatory things to be taken care for all profiles : Education : Hi.[show_more]
Los Angeles, California, United States of America.Netflix is one of the world's leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, film...[show_more]
A leading pizza delivery company in Glendale is seeking a General Manager to operate store equipment, manage inventory, train staff, and ensure customer satisfaction.
The ideal candidate will posses...[show_more]
Special Instructions to Applicants.Applicants should provide a cover letter, resume, and references (at least three professional references familiar with your work with name, title, place of work, ...[show_more]
Falcon Farms is one of the leading fresh cut-flower distributors in the United States.Since 1987, the company has grown in production and commercialization, to 10 flower production farms in Colombi...[show_more]
At Habitat Health, we envision a world where older adults experience an independent and joyful aging journey in the comfort of their homes, enabled by access to comprehensive health care.Habitat He...[show_more]
The Best Teams are Created and Maintained Here.The Operations Manager Tree is responsible for overseeing the day-to-day branch operations, ensuring efficiency and safety.
This role manages staff, re...[show_more]
The Manager, Operations is responsible for leading the day-to-day execution of DSV Road's truck brokerage operations, ensuring freight moves safely, efficiently, and profitably.This role focuses on...[show_more]
Improving the Lives of Families through.Child Care Services, Research, and Advocacy.Crystal Stairs is committed to building and sustaining a diverse, fully vaccinated workforce and culture.As part ...[show_more]
Founded in 1910, KONE is a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings through...[show_more]
Element has an opportunity for a Business Operations Manager at our Rancho Dominguez facility.This is a key operational support role that is responsible for establishing and driving exceptional cus...[show_more]
Clean Harbors is seeking an InSite Operations Manager II to manage overall operations, including ensuring safe, cost effective, and efficient day-to-day management, as well as providing direction, ...[show_more]
This position ensures the venue is operationally sound, guest-ready, compliant, and professionally represented from the moment a client signs through post-event closeout.
No task is too small if it ...[show_more]
The Los Angeles Office is seeking an experienced Operations Manager to partner with the Director of Administration in managing office operations, facilities, and crisis management initiatives.This ...[show_more]
S&P Operations Manager
University of California - Los Angeles (UCLA) • Los Angeles, CA, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Lead Card Operations Manager
VirtualVocations • Long Beach, California, United States
[job_card.full_time]
[last_updated.last_updated_1_day] • [promoted]
Operations Manager
Marriott • Hawthorne, CA, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Catering Operations Manager
Los Angeles Staffing • Los Angeles, CA, US
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Support Operations Manager
Technogen • Long Beach, CA, US
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Asset Operations Manager
Netflix • Los Angeles, CA, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Store Operations Manager
Domino's • Glendale, CA, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
S&P Operations Manager
InsideHigherEd • Los Angeles, California, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Junior Operations Manager - DSD Convenience - Los Angeles, CA
Falcon Farms Inc. • Los Angeles, CA, USA
[job_card.full_time]
[filters_job_card.quick_apply]
[last_updated.last_updated_30]
Nurse Operations Manager
Habitat Health • Los Angeles, CA, United States
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Operations Manager
BrightView Landscapes • San Fernando, CA, US
[job_card.full_time]
[last_updated.last_updated_variable_days]
Manager, Operations, Road US
DSV • Torrance, CA, US
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Operations - Operations Manager
Crystal Stairs • Los Angeles, CA, USA
[job_card.full_time]
[filters_job_card.quick_apply]
[last_updated.last_updated_30]
Service Operations Manager
Kone • Los Angeles, CA, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Business Operations Manager
Element Materials Technology • Rancho Dominguez, California, United States
[job_card.full_time]
[last_updated.last_updated_1_day] • [promoted]
Floating Operations Manager (Refinery experience needed) (InSite Operations Mgr II)
CleanHarbors • Compton, CA, US
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Operations Manager
Don't Be Sour • Los Angeles, CA, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Operations Manager
Pillsbury Winthrop Shaw Pittman LLP • Los Angeles, CA, US
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]