FC Clerk

Fulfillment Center Clerk

Who We Are : We're Cart.com, one of the fastest growing commerce enablement companies in the world. We provide the digital and physical infrastructure that empowers thousands of leading B2C, B2B and public sector organizations to unify commerce operations from product discovery to product delivery. We're building toward a world where commerce has no bounds. Our enterprise-grade software, services and logistics infrastructure, including our own network of omnichannel fulfillment and distribution centers, enable merchants to navigate an increasingly complex operating landscape and drive efficient growth. Our goal is to be the global backbone of commerce. To achieve it, we're looking for entrepreneurial, innovative and determined teammates who are eager to help our growing base of customers simplify their commerce operations and seamlessly reach their own customers, wherever they are. Sound like you? We'd love to hear from you.

Cart.com Fast Facts : 6,000+ customers worldwide 1,600+ employees globally 17 warehouses nationwide, totaling over 10 million square feet of space

Headquartered in Houston, TX with international offices in Mexico and Poland Our values : Cart.com is building a company that is committed to living out these 6 core values : Be brand obsessed : Our lives are shaped by the brands we interact with daily. We obsess over the brands we serve, and about the things they care about. Think beyond the box : We've always done it that way is not a phrase uttered often at our office. We create creative solutions to complex problems. Don't give up : We learn from our challenges and see them for what they are; great building blocks to an amazing brand story. Speak up : We communicate clearly and directly because we care deeply. Communication is the bedrock of our community. Work together : We've built a team that prides itself on diversity of thought and background. Collaboration is better with contrast. Remember to be human : We work hard, but we leave room for the people, places and things that we love.

Candidates who live in or around the [LOCATION] area is ideal but we are open to considering other US or MX locations.

The Role

The Fulfillment Center Clerk is a hybrid role that combines clerical and operational responsibilities to support the daily functions of the fulfillment center. This position supervises shipping operations, manages inventory and reporting tasks, and ensures compliance with client-specific and company-wide standards. The Clerk plays a key role in maintaining workflow efficiency, safety, and team coordination across multiple clients and departments.

What You'll Do

• Lead and supervise employees in scanning, packaging, and sorting parcels for shipment
• Ensure compliance with client-specific pack-out and routing guide requirements
• Oversee fulfillment operations for multiple clients on multi-station pack-out lines
• Train and monitor shipping team performance and adherence to schedules
• Manage daily clerical reports and track non-merchandise inventory
• Notify supervisors of operational issues and maintain safety protocols
• Meet productivity and accuracy goals
• Assist in other departments as needed

Who You Are

Team-oriented with a cooperative and proactive attitude Detail-oriented with strong math and analytical skills Strong verbal and written communicator Able to adapt quickly to changing priorities and multitask effectively Comfortable working in both clerical and physical warehouse environments Committed to safety, quality, and continuous improvement

High school diploma or equivalent 2+ years of experience in a warehouse, distribution, or fulfillment environment Experience in a lead or supervisory role Proficiency in warehouse management systems and basic computer applications Demonstrated ability to manage reports, inventory, and team performance

Previous experience in a fulfillment or shipping lead role Experience managing multi-client operations Bilingual communication skills

Able to stand, walk, bend, and reach for extended periods Able to lift and carry up to 35 lbs Able to maintain focus and attention to detail throughout the shift Able to work overtime and in warehouse conditions (dust, noise, machinery, etc.)

Achieve 95%+ order accuracy and reporting accuracy Meet or exceed productivity targets (e.g., shipments processed, reports completed) Demonstrate consistent adherence to safety and operational protocols Exhibit reliability in attendance and punctuality Show initiative in learning new systems and supporting cross-functional teams Receive positive feedback from peers and supervisors

Understanding of fulfillment center operations, shipping procedures, and clerical workflows Familiarity with safety protocols and client-specific routing requirements Ability to read and interpret product, location, and date codes Strong attention to detail and data accuracy Effective time management and task prioritization Clear verbal and written communication Basic computer proficiency and report handling Problem-solving and decision-making in a fast-paced environment Physical stamina to perform warehouse tasks and clerical duties Adaptability to shifting priorities and cross-functional responsibilities Ability to lead, train, and support team members Initiative to identify and resolve issues independently

Currently, Cart.com does not intend to hire candidates who will need, now or in the future, Cart.com sponsorship through any non-immigrant visa category such as the H-1B, H-1B1, E-3, O-1, or TN. All hiring is contingent on eligibility to work in the United States. We are unable to sponsor or transfer visas for applicants.

Cart.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.