Assistant Chief Nursing Officer

Assistant Chief Nursing Officer

This position is incentive eligible. Executives thrive with us! HCA Healthcare is one of the nation's leading providers of healthcare services, comprising of over 180 hospitals and about 2,000 sites of care in 21 states and the United Kingdom. We are looking for an Assistant Chief Nursing Officer for our HCA Houston Healthcare West team where excellence creates excellence.

HCA Houston Healthcare West, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include : comprehensive medical coverage that covers many common services at no cost or for a low copay, additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans, auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. Free counseling services and resources for emotional, physical and financial wellbeing, 401(k) plan with 100% match on 3% to 9% of pay, employee stock purchase plan with 10% off HCA Healthcare stock, family support through fertility and family building benefits, referral services for child, elder and pet care, consumer discounts, retirement readiness, rollover assistance services and preferred banking partnerships, education assistance, colleague recognition program, time away from work program, employee health assistance fund.

HCA Healthcare has expanded our influence across the healthcare industry by investing $3.5 billion in capital improvements in recent years. Do you want to be an influencer in healthcare? Apply for our Assistant Chief Nursing Officer role today!

Job Summary and Qualifications

The Assistant Chief Nursing Officer (ACNO) promotes high quality, patient-centered care by assisting the CNO in executive-level management of resources, strategic planning, and development. The ACNO has operational and functional responsibility for a group of patient care areas and / or special projects or initiatives. The ACNO will develop communication, knowledge, leadership, professionalism, and business skills necessary to advance to a CNO.

Major Responsibilities :

• Quality
• Assists CNO in formulating policies / procedures which are consistent with recognized standards of professional practice and which reflect the intent of regulatory standards to maintain authority, accountability, and responsibility for nursing services.
• Performs regular rounds on patients, families, employees, and physicians to enhance communication, ensure alignment, oversee operations, and foster an exceptional experience.
• Ensures continuous performance improvement initiatives are designed to measure and improve the quality of care delivered and are consistent with organization priorities.
• Ensures follow-up to patient complaints and occurrence reports is thorough and timely. Identifies system problems that may contribute to errors and monitors corrective actions to ensure effective resolution.
• Service
• Assumes accountability for promoting consistent, positive patient interactions that advance the agenda of unparalleled patient service.
• Maintains a patient-first philosophy and engages in service recovery when necessary.
• Supports the development and implementation of strategies to elevate the patient experience.
• Participates in creating a professional practice environment that encourages recruitment and retention of staff in the nursing department.
• Fosters a culture conducive to evidence-based practice and clinical research.
• Serves as a role model for professional and ethical conduct and accountability.
• People
• Fosters independence and autonomy in all staff members in areas of responsibility. Promotes activities which encourage independent thinking / problem-solving behaviors.
• Assists in providing leadership to nurse employees that will increase engagement, create ownership of goals, and encourage active participation in decisions impacting nurse practice.
• Assumes responsibility for continuing education and developmental needs for staff. Assumes the role of preceptor / instructor for undergraduate or graduate nursing students upon request.
• Collaborates with nursing educators to ensure that learning needs of the nursing staff are promptly identified and addressed and that orientees receive the proper preparation to become independent practitioners.
• Works collaboratively with other patient care and support departments, fostering a climate of open communication and mutual problem-solving activities.
• Initiates and participates in joint performance improvement activities.
• Develops and maintains close working relationships with physician colleagues and other healthcare providers in assigned areas. Collaborates with these individuals to set goals for these areas and to develop action plans for patient care or system improvements.
• Represents the nursing services at meetings as deemed necessary; participates with department leaders in designing and providing patient care and services.
• Participates in professional organizations and community healthcare-related organizations.
• Growth
• Assists in planning new services that generate additional sources of profitable revenue.
• Actively participates with others in planning activities associated with design or implementation of renovation or new construction of patient care areas. Assumes primary responsibility for projects or task groups as assigned, keeping colleagues informed of the progress toward desired outcome.
• Finance
• Assists the CNO in developing and managing the nursing services budget and determining a sufficient number of qualified staff to ensure high quality, patient-centered care.
• Assists in managing costs by continually seeking data that will identify opportunities and taking action to eliminate non-value costs.
• Other
• Performs other duties as assigned.
• Practices and adheres to the "Code of Conduct" and "Mission and Value Statement."

Education & Experience :

Licensure, Certifications, Training :

Knowledge, Skills, Abilities, Behaviors :

HCA Houston Healthcare West is a full-service, 300+ bed hospital that has been offering exceptional care to the West Houston communities for over 30 years. We proudly provide Houston residents with exceptional healthcare, including a vast-array of medical services from board-certified doctors and nationally accredited departments. We are recognized as a Certified Primary Stroke Center by the Joint Commission and under an affiliation agreement with The Woman's Hospital of Texas, we are able to bring our community The Woman's Hospital of Texas at West Houston, a three-story cardiac and critical care tower. The Sugar Land Cancer Center and the Sugar Land Diagnostic Center, departments with HCA Houston Healthcare West, provide additional services to meet the needs of our community. We are members of HCA Houston Healthcare, the most comprehensive family of hospitals in the region and part of the leading provider of healthcare in the country, HCA Healthcare. Together we are stronger, smarter and more accessible in providing the patient-centered care you need close to home. HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

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