Document Management Lead

Document Management Lead

Washington, D.C. 20250 | Full Time | Senior Level

Position Overview

The Document Management Lead will serve as the strategic authority for all enterprise wide document management initiatives. Reporting to the Director of Information Governance, you will design, implement, and continuously improve the organization's document management ecosystem-including platforms, processes, and policies-to ensure secure, compliant, and efficient handling of information assets. A key part of the role is to identify and execute opportunities to consolidate redundant functionality, streamline workflows, and eliminate duplication across business units.

Key Responsibilities

Area

Primary Duties

Strategic Leadership

Define the vision, roadmap, and governance model for enterprise document management (EDM) solutions.

Align EDM strategy with corporate risk, compliance, and digital transformation objectives.

Solution Architecture & Implementation

Design, configure, and oversee the deployment of enterprise grade DMS platforms (e.g., OpenText, SharePoint, Laserfiche, DocuWare, or comparable).

Lead cross functional integration projects (CRM, ERP, HRIS, etc.) to ensure seamless document capture, storage, and retrieval.

Process Optimization

Conduct a comprehensive audit of existing document repositories and workflows.

Identify overlapping functionalities and develop consolidation plans that reduce operational cost and improve data quality.

Governance & Compliance

Establish policies for classification, retention, access controls, and disposition in accordance with federal regulations (e.g., NIST, FISMA, FOIA, GDPR where applicable).

Partner with Legal, Compliance, and Security teams to monitor adherence and conduct periodic audits.

Stakeholder Management

Serve as the primary liaison between IT, business units, and external vendors.

Facilitate workshops, training sessions, and communication campaigns to drive adoption and best practice usage.

Performance Monitoring

Define KPIs (e.g., retrieval time, duplication rate, storage cost per GB) and produce regular executive dashboards.

Implement continuous improvement cycles based on analytics and user feedback.

Team Development

Mentor a small team of document management analysts and administrators.

Foster a culture of knowledge sharing and professional growth.

Required Qualifications

Category

Requirements

Education

Bachelor's degree in Information Management, Computer Science, Library Science, Business Administration, or a related field. (Master's preferred)

Experience

Minimum 8 years of progressive experience with enterprise document management systems and information governance.

At least 4 years in a lead or senior role overseeing multi site, multi department DMS implementations.

Technical Skills

Deep expertise in at least one major DMS platform (OpenText Content Suite, Microsoft SharePoint, Laserfiche, Alfresco, etc.).

Strong understanding of metadata architecture, taxonomy development, OCR, version control, and workflow automation (e.g., Power Automate, Nintex).

Proficiency with API based integrations and scripting (PowerShell, Python, or JavaScript).

Analytical Ability

Demonstrated success in conducting system audits, mapping duplicate processes, and delivering measurable consolidation outcomes.

Regulatory Knowledge

Familiarity with U.S. federal information security and records management standards (NIST SP 800 53, FISMA, FOIA, NARA, GDPR / CCPA basics).

Leadership & Communication

Excellent interpersonal and presentation skills; ability to influence senior leadership and drive cross functional consensus.

Project Management

Proven ability to manage complex, multi phase projects-PMP or PRINCE2 certification is a plus.

Preferred (Nice to Have) Attributes

• Certifications : Certified Information Professional (CIP), Certified Records Manager (CRM), or ISO 15489 records management certification.
• Experience in a federal agency or a federal contracting environment.
• Knowledge of cloud based document repositories (e.g., Microsoft 365, Google Workspace, AWS S3) and hybrid deployment models.
• Familiarity with emerging technologies such as AI driven document classification, intelligent capture, and blockchain for provenance.