Safety & Security ManagerQ - Center • Saint Charles, IL, US
Safety & Security Manager
Q - Center • Saint Charles, IL, US
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]At least 3 years of progressive supervisory experience in a hospitality or related field. Bachelor’s degree in Criminal Justice or related field preferred. Proficiency with Windows Word, Powerpoint, Excel and Outlook required American Society for Industrial Security Membership preferred Certified in CPR and AED or the ability to become certified. Knowledge of electronic security systems, closed circuit television systems ,investigations, theft and fraud prevention, proprietary information protection, emergency and disaster planning, terrorism, general management techniques, campus security techniques, hospitality industry safety techniques, and contemporary legal and liability issues. Long and flexible hours sometimes required Medium work – exerting up to 50 pounds of force occasionally, and up to 20 pounds of force frequently Must be able to climb stairs, descend stairs and run Must be able to stand for long periods of time On occasion must be able to physically deter individuals who pose a threat to guest and / or associates Associate must, at all times, be attentive, friendly, helpful, and courteous to all guests and fellow associates. Oversee and manage the daily operations in Security and other departments as business requires. Supervise personnel, including temporary workers, by motivating, training, coaching and counseling all associates, communicating job expectations and appraising their performance. Motivate, coach and counsel all department personnel according to Q Center Policy. Ensure the training of associates on Standard Operating Procedures, technical job tasks, and necessary certifications is achieved. Interview candidates for open protective services positions and follow standards for hiring approval. Maintain radio contact with the Department Staff and other Departments throughout shift, responding to all inquiries in a timely manner using proper etiquette. Organize and conduct department meetings both on a daily and monthly basis to train and develop associate morale and skills. Conduct ongoing training of department supervisors and associates to maintain standards of service. Maintain a professional working relationship and promote open lines of communication with managers, associates, and other departments. Maximize financial performance while upholding quality standards and maximizing levels of associate and guest satisfaction. Define and implement department objectives and standard operating procedures. Manage budget, forecast, expense, records, and contracts. Ensure preparation of required reports, including (but not limited to), payroll, revenue, associate schedules, and quarterly action plans; assist in maintaining an organized and comprehensive filing system with documentation of purchases, invoices, schedules, forecasts, reports and tracking logs; submit required reports in a timely manner. Maintain Q Center Standard Operating Procedures regarding Purchase Orders in Birchstreet. Develop labor schedules to align with operation needs ensuring guest and client satisfaction; make changes for-the-week, in-the-week as business changes occur and effectively communicate changes timely and appropriately. Conduct associate performance reviews in accordance with Q Center standards. Ensure training and compliance of all associates on Standard Operating Procedures, Q Center policies, technical tasks and risk management is achieved. Operate all aspects of the department computer system, including software maintenance, report generation and analysis, and simple programming. Keep immediate supervisor fully informed of all problems or matters requiring their attention. Respond to all associate and guest requests, problems, complaints and / or accidents presented through various channels, in an attentive, courteous, and efficient manner; follow up to ensure guest and associate satisfaction. Maintain a clean, organized work area and manage all necessary department supplies. Ensure overall associate and guest satisfaction and safety is achieved. Ensure overall guest satisfaction and safety is achieved. Identify opportunities to update or improve department objectives and standard operating procedures and make recommendations to appropriate staff. Prepare knowledge-based documents for training and development of associates. Assists with the coordination of emergency safety teams to expedite emergency evacuations and / or situations including : fire, reports of smoke, medical emergencies, active shooter, explosive devices / threats, elevator emergencies, severe weather, police matters, utility issues, etc. Apply proactive loss prevention and life safety standards to protect the company’s associates, guests, property and assets. Ensure compliance with federal, state and local regulations in the area of life safety – ensure all fire alarm systems, fire suppression systems and emergency notification systems are tested and maintained in accordance with applicable codes. Develop, test, adapt and oversee comprehensive emergency management plan. Direct the resolution of criminal related investigations in conjunction with local law enforcement, to include attendance at any court proceedings. Oversee day to day operations of access control systems, closed circuit television, security software programs and fire suppression / prevention systems. Assist with project management for capital improvements. Assist with managing safety training program for all departments. Serve as contact and manage resolution legal matters to include but not limited to criminal complaints, guest injury lawsuits, associate injury lawsuits. Conduct thorough internal investigations as necessary; review, edit and distribute incident reports as appropriate. Conduct client safety briefings as requested. Attend client preconvention meetings. Manage and oversee the Indoor Air Quality Program – schedule testing, determine testing locations, review results and recommend follow up action.
Job Description
Job Description
Q Center is looking for a Safety & Security Manager to join our team!
Job Summary
The Safety & Security Manager is responsible for coordinating, supervising and directing all aspects of Safety & Security operations. This position will develop safety and security strategies, implement security procedures and coordinate the daily shift operations of Protective Services personnel. The Protective Services Manager will oversee and coordinate the safety and security program for guests, associates and property.
This position is on-site, with a typical schedule from 2 : 00pm - 11 : 30pm and can include weekends, generally a 45 hour workweek.
Starting rate for this position is $65,000 / year.
Benefits
- Paid time off
- 401(K) with employer match
- Holiday Pay
- Medical, Dental and Vision Insurance with Wellness Credits
- Employee Assistance Program
- Basic Life, AD&D
- Disability Benefits
Education & Experience
Physical Requirements
Fundamental Requirements
The Q Center :
Q Center is more than a conference center – it’s an experience! With 40 years of experience in meeting planning and special event production, Q Center has become an industry leader with boundless versatility and exceptional levels of service. As the largest full-service conference facilities in the Midwest, our vast 150,000+ square-feet of IACC-certified meeting and event spaces regularly host a variety of occasions, from large-scale Fortune 500 company meetings to small business training and special events, like fundraisers and galas. One thing is for sure – food and fun are abundant at Q Center for all to enjoy. From our 95 acres of recreational fun to exploring local sites and indulging in gourmet cuisine, we aim to make every guest experience beyond expectations. Q Center isn’t just for business meetings and conferences – our multi-talented team and event space makes us one of the Midwest’s premier special event venues!
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other characteristic protected by law.
EEO is the Law Supplement Notice Pay Transparency
If you require a reasonable accommodation to complete an application, please email your request to careers@qcenter.com and provide the job title to which you are applying.
[job_alerts.create_a_job]
Safety Security Manager • Saint Charles, IL, US
[internal_linking.similar_jobs]
Company Overview : Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose.
While working in a dynamic, welcomi...[show_more]
Must have a valid PERC and 20 Hour Certificate.Shift Availability : Flex Security Officer (All Shifts).Please Note - As an applicant for this position, you need the following : .Ability to work any sh...[show_more]
Have a passion for service? Ready to build a career, not just find another job? Metro One Loss Prevention Services Group has the opportunity you've been looking for!.
At Metro One LPSG, we are resha...[show_more]
We're always looking for talent that believes in having fun.At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced.You'll work with an incr...[show_more]
West Chicago / Illinois (US-IL), United States ".Since 1890, New York Air Brake has been an innovative leader in the heavy-haul railroad industry.
As a member company of Knorr-Bremse -the world's le...[show_more]
As a Paraprofessional with The Menta Group, you will be responsible for working with classroom instructors and staff to offer targeted teaching and support to students in the classroom, as well as ...[show_more]
Customs and Border Protection Officer (CBPO).Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of high...[show_more])
The Store Manager (SM) is responsible for managing all aspects of the business, with minimal direct supervision from the General Manager (GM), to ensure that Guests are delighted with a fast, frien...[show_more]
Performs security services, including electronic surveillance, and systematic manual Security Officers' rounds.Coordinates facility response to various potential problems for patients, employees, a...[show_more]
Performs security services, including electronic surveillance, and systematic manual Security Officers' rounds.Coordinates facility response to various potential problems for patients, employees, a...[show_more]
The Store Manager is responsible for the day-to-day store operations.This includes hiring, training, and scheduling team members.
As the leader of the team, the store manager is responsible for givi...[show_more]
Masters-at-Arms (MAs) are security specialists who perform antiterrorism, force protection, physical security, and law enforcement duties on land and at sea.
They may operate force protection waterc...[show_more]
The position summary states the general nature and purpose of the job.Overall accountabilities are defined in this section.
Responsible for the overall accountability of ensuring the food safety sys...[show_more]
The Safety Specialist is responsible for supporting and enforcing safety programs to ensure a safe and compliant work environment within Aurora Packing Company (APC).
This role supports the Safety M...[show_more]
This General Manager will have overall responsibility for multiple customers with multiple locations delivering food, cardboard, and auto parts.
Primary objective is to ensure each field location is...[show_more]
Have a passion for service? Ready to build a career, not just find another job? Metro One Loss Prevention Services Group has the opportunity you’ve been looking for!.
At Metro One LPSG, we are resha...[show_more]
Summit School Services companies share a strong commitment to provide the highest level of transportation safety, quality transportation, outstanding customer service and positive employee relation...[show_more])
Multi-site / Field-based with frequent travel.The EHS Safety Manager is responsible for developing, implementing, and continuously improving environmental, health, and safety programs across all Co...[show_more]
Security Professional Anchor Flex Officer
Allied Universal Security • Aurora, IL, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Flex Security Officer
PalAmerican Security • Elburn, IL, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Security Supervisor
Metro One LPSG • Oswego, IL, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Security Assistant Shift Manager
Hollywood Casino Aurora • Aurora, IL, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Intern, Heath and Safety
Knorr-Bremse • West Chicago, IL, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Classroom Security Paraprofessional
The Menta Education Group • Woodstock, IL, United States
[job_card.full_time] +1
[last_updated.last_updated_variable_days] • [promoted]
Customs and Border Protection Officer - Experienced (GS9)
U.S. Customs and Border Protection • Oakwood Hills, IL, US
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Store Manager
Thorntons (Kentucky) • Lake in the Hills, IL, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Public Safety Officer - Security
Saint Joseph Hospital - Elgin • Elgin, IL, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Public Safety Officer - Security
Mercy Medical Center • Aurora, IL, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Manager in Training
True North • Bartlett, Illinois, United States, 60103
[job_card.full_time]
[last_updated.last_updated_variable_days]
Master-at-Arms - Full Time
U.S. Navy • Lakewood, IL, US
[job_card.full_time]
[last_updated.last_updated_1_day] • [promoted]
Food Safety / QA Supervisor (Quality Assurance)
Smithfield Foods • St Charles, IL, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Safety Specialist
Aurora Packing Company • North Aurora, IL, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
General Manager (Logistics Operations-Transportation)
American Public Transit Association • Warrenville, IL, United States
[job_card.full_time]
[last_updated.last_updated_1_day] • [promoted]
Security Supervisor
Metro One Loss Prevention Services Group • Plainfield, IL, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Safety & Training Supervisor
Illinois Staffing • Warrenville, IL, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
EHS Safety Manager
New Age Industrial (NAI) • Ringwood, Illinois, United States
[job_card.full_time]
[filters_job_card.quick_apply]
[last_updated.last_updated_variable_days]