Accounts Receivable Associate

Dematic is seeking a detail-oriented and experienced Accounts Receivable Associate to join our team at our North America Headquarters in Grand Rapids MI. This critical role requires proficiency in basic accounting exceptional customer service skills and practical experience with SAP or similar systems. The Accounts Receivable Associate will collaborate closely with customer contacts to ensure timely and accurate processing of monthly invoices.

We offer : Career Development

Competitive Compensation and Benefits

Pay Transparency

Global Opportunities

Learn More Here : provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.

The base pay range for this role is estimated to be $30 - $41 per hour at the time of posting. Final compensation will be determined by various factors such as work location education experience knowledge and skills. Logistics and Supply Chain Careers at Dematic - Chart your path! Whether you are an engineer customer service agent supply chain expert or salesperson Dematic has a role for you.

Tasks and Qualifications :

What you will do in this role.

Monitor customer accounts to identify overdue payments and take appropriate action to resolve delinquent accounts.

Contact customers to collect outstanding payments through phone calls emails and written correspondence.

Respond to billing inquiries from customers internal teams and other stakeholders.

Investigate and resolve billing discrepancies or disputes coordinating with relevant departments

Maintain accurate records of all communications and transactions related to collection activities.

Ensure electronic invoices are processed accurately and efficiently. Timely resolution of any rejections

Provide customer account updates in preparation for the monthly management reporting package related to invoicing and analyze results

Stay up to date with industry regulations and best practices in credit and collections.

Contribute to departmental automation and process improvement projects.

Assist with audit support as needed.

Perform other related duties and project assignments as required.

What we are looking for.

Strong understanding of accounting principles and customer invoice processing.

Exceptional analytical problem-solving and organizational skills.

Excellent communication and customer service skills.

Ability to thrive in a fast-paced environment with tight deadlines

Required Experience :

IC

Key Skills

Journal Entry,Customer Service,Collection effort,A / R Management,Past due Account,General Ledger Accounting,Accounting,Excel,Payroll,Financial statement,Collection procedures,Customer Account,Delinquents Account,Direct Reports,Timely collections

Employment Type : Full-Time

Experience : years

Vacancy : 1

Hourly Salary Salary : 30 - 41