Account Associate - State Farm Agent Team Member

Benefits:

• Hiring bonus
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
With 12 years in business and a team of 9 full-time professionals, our agency is built on excellence, teamwork, and community connection. We provide monthly and quarterly team challenges with bonus opportunities, group medical coverage, and retirement contributions to support your success both at work and in life.


Our agency has been honored with multiple State Farm awards, including Ambassador Travel, SVP Club, and Honor Club—recognition that reflects our commitment to delivering exceptional service and coverage to every customer.


Outside the office, Drew is an avid golfer who enjoys traveling, and our team shares that same spirit of energy and engagement. We’re also proud to give back to the community through volunteer efforts and local involvement.


If you’re looking to join a supportive, award-winning team that values both hard work and community connection, we’d love to hear from you!


ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Drew Federau - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.