Talent.com
Service Specialist
Service SpecialistApTask • Redwood City, CA, United States
Service Specialist

Service Specialist

ApTask • Redwood City, CA, United States
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

bout Client :

Company is a worldwide provider of legal services, serving law firms, corporations, financial institutions and government agencies-helping them streamline the administration of business operations.

Its scalable, flexible technology is designed to help you quickly and efficiently turn huge amounts of data into manageable, actionable tools you can use to meet a variety of objectives.

Rate Range : $20-$23 / Hr

Job Description : Reception :

  • Work closely with the client's staff to ensure seamless day-to-day operations as the first line of contact with the client's visitors
  • nswer incoming telephone calls and direct call traffic to the proper person
  • Take accurate and complete messages for those employees who may be unavailable
  • Greet and announce visitors in a friendly and business-like manner
  • Maintain neatness and organization of reception desk and front closet areas with various administrative duties as outlined by the Site Manager
  • Provide excellent client service as the liaison between the Firm / Organization and their building management
  • ssist with office moves, maintenance of carpet log, hanging of pictures, light bulb outages, furniture rehabilitation, etc.
  • Coordinate office furniture and equipment moves with other operating departments of the firm, such as IT, Telecom, Maintenance, and Janitor
  • Responsible for communicating facility issues with client and assisting where needed

Floor Coordination :

  • Provide excellent client service as the first line of contact with the client
  • Responsible for the organization and upkeep of various satellite copy rooms throughout an assigned work area. This includes the stocking of general supplies, delivery of paper, and basic daily maintenance of the copier(s) in that area
  • Responsible for the pick-up and delivery of all mail / parcels as well as all copy, print and scan projects that area assigned to the Copy Center
  • Records Management :

  • Retrieve, compile, and distribute requested records and information
  • Responsible for document control and records management throughout the information lifecycle for physical and electronic records
  • Re-file records, files and record storage containers
  • Maintain accurate records circulation database
  • Receive and process records in accordance with established procedures
  • Comply with all business protocol, regulatory and best records management practices and requirements
  • Hospitality Services :

  • Provide excellent client service as the coordinator of the clients' conference rooms, common areas and kitchens
  • Ensure clients requests for the set-up and use of meeting rooms are handed accurately and proactively
  • Place orders for food and beverages for use during meetings as assigned
  • Inspect and ensure that all rooms are clean, stocked with supplies and ready for continual use
  • Organize and distribute client kitchen supplies
  • Maintain inventory control and order supplies as needed
  • Perform cleaning, dusting and other incidental tasks as assigned
  • Copy / Print Services :

  • Perform basic mathematical calculations using a calculator / computer to accurately figure production time and labor time associated with any copy, print, scan or production requests
  • Follow established guidelines and procedures for receiving, documenting, organizing and mailing out client packages (i.e. parcel deliveries, messenger services, etc.)
  • Ensure accurate tracking, monitoring and recording of all charges, overtime, logs and entries throughout his / her shift
  • nswering telephone inquiries, loading / unloading parcels, delivering of parcels, copying, and faxing and guest requests
  • Due to the cyclical nature of the industry team members may be required to work varying schedules to reflect the business needs of the firm
  • Specific duties as assigned
  • Mail / Distribution Services :

  • Sort, distribute and meter US mail with knowledge of current postal rates
  • Ensure all projects have been properly produced and Quality Checked (QC'd) to EPIQ's standard
  • Ensure clients request and the delivery of faxes / parcels in a timely matter in accordance to EPIQ's standards
  • Required Characteristics and Credentials :

  • High School Diploma or equivalent
  • Minimum of 1 year professional level work experience
  • Previous experience in a client service oriented field preferred
  • Willingness and ability to learn new skills be personable, articulate, knowledgeable and professional in presenting oneself in a professional setting
  • bility to learn skills quickly
  • Flexibility in dealing with simultaneous projects
  • ttention to detail
  • bility to function with a high level of patience, tact and diplomacy in handling any "complaint situations"
  • bility to lift or move 40 lbs. or greater
  • Fine and / or gross motor skills, including the ability to grasp, lift and / or carry or otherwise move packages on a standard wheeled cart with a load capacity of 100 lbs.
  • bility to walk, bend, kneel, stand, and / or sit for an extended period of time
  • Manual dexterity required for operating office machinery (phone, copy machines, binding equipment, etc.)
  • Working knowledge of Microsoft products pertaining to the specific position including but not limited to Outlook, Word, and Excel etc.
  • Reading, writing, and arithmetic skills required
  • Visual acuity
  • ble to convey information and ideas through speech in ways that others will understand
  • ble to listen to and understand information and ideas presented through spoken words and sentences
  • ble to speak clearly so listeners understand, identify and understand the speech of another person
  • Excellent organizational skills
  • Strong initiative required; ability to work independently with minimal direct supervision
  • Top 3 Required Skills :

  • bility to work independently - attention to detail - ability to lift, move and pack boxes
  • Non-benefitted (other than those mandated under state or federal law).Please note that this position does not include paid time off benefits. ApTask offers subsidized insurance coverage to our employees.

    About ApTask :

    ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-certified company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment.

    Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

    Candidate Data Collection Disclaimer :

    At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment.

    If you have any concerns or queries about your personal information, please feel free to contact our compliance team at businessexcellence@aptask.com

    Applicant Consent :

    By submitting your application, you agree to ApTask's (www.aptask.com) Terms of Use nd Privacy Policy , and provide your consent to receive SMS and voice call communications regarding employment opportunities that match your resume and qualifications. You understand that your personal information will be used solely for recruitment purposes and that you can withdraw your consent at any time by contacting us at 732-355-8000 or help@aptask.com. Message frequency may vary. Msg & data rates may apply.

    About ApTask :

    ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-owned company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment.

    Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

    Candidate Data Collection Disclaimer :

    At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment.

    If you have any concerns or queries about your personal information, please feel free to contact our compliance team at businessexcellence@aptask.com.

    Applicant Consent :

    By submitting your application, you agree to ApTask's (www.aptask.com) Terms of Use and Privacy Policy, and provide your consent to receive SMS and voice call communications regarding employment opportunities that match your resume and qualifications. You understand that your personal information will be used solely for recruitment purposes and that you can withdraw your consent at any time by contacting us at 732-355-8000 or help@aptask.com. Message frequency may vary. Msg & data rates may apply.

    [job_alerts.create_a_job]

    Service Specialist • Redwood City, CA, United States

    [internal_linking.similar_jobs]
    Associate Client Services Specialist

    Associate Client Services Specialist

    Omada Health • South San Francisco, CA, United States
    [job_card.full_time]
    Omada Health is on a mission to inspire and enable people everywhere to live free of chronic disease.The Client Services team, within the Customer Experience Organization, collaborates closely with...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Customer Service Specialist - Remote

    Customer Service Specialist - Remote

    TradeJobsWorkForce • 94156 San Francisco, CA, US
    [filters.remote]
    [job_card.full_time]
    Customer Service Specialist Remote Job Duties : • Quickly getting up to speed on Occipital products as it relates to Augmented Home ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Fleet Client Services Specialist II

    Fleet Client Services Specialist II

    Fleet Services by Cox Automotive • Oakland, California, United States
    [job_card.full_time]
    [filters_job_card.quick_apply]
    Automotive keeps your fleet moving!.Headquartered in Indianapolis, Fleet Services by.Automotive (FSCA) has grown to become one of the largest fleet maintenance companies in the country.FSCA is the ...[show_more]
    [last_updated.last_updated_variable_days]
    Service Specialist

    Service Specialist

    ApTask • Redwood City, CA, US
    [job_card.full_time]
    Company is a worldwide provider of legal services, serving law firms, corporations, financial institutions and government agencieshelping them streamline the administration of business operations.I...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Service Specialist

    Service Specialist

    Epiq • San Francisco, CA, US
    [job_card.full_time]
    It's fun to work at a company where people truly believe in what they are doing!.A Service Specialist is part of a team that provides various administrative support to our clients which may include...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Fleet Client Services Specialist II

    Fleet Client Services Specialist II

    Cox Enterprises • Oakland, CA, US
    [job_card.full_time]
    Fleet Services by Cox Automotive keeps your fleet moving! Headquartered in Indianapolis, Fleet Services by Cox Automotive (FSCA) has grown to become one of the largest fleet maintenance companies i...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Experience Specialist — Auto Service

    Customer Experience Specialist — Auto Service

    Midas International, LLC • San Francisco, CA, United States
    [job_card.full_time]
    A leading vehicle service provider is seeking a Front Line Specialist who will be the first point of contact for customers, ensuring a positive experience. The ideal candidate should possess strong ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Sr IT Service Specialist

    Sr IT Service Specialist

    Electronic Arts • Redwood City, CA, United States
    [job_card.full_time]
    Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world.Here, everyone is part of the story. Part of a community that connects across the globe.A ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Technology Collaboration Services Specialist

    Technology Collaboration Services Specialist

    Cooley • San Francisco, CA, United States
    [job_card.full_time]
    Technology Collaboration Services Specialist.Cooley is seeking a Technology Collaboration Services Specialist to join the Platforms & Applications team. Cooley Technology embraces a culture of custo...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Sales and Service Specialist

    Sales and Service Specialist

    San Francisco Staffing • South San Francisco, CA, US
    [job_card.full_time]
    The Sales And Service Specialist, TNC is an essential member of the Hertz Local Edition team.As a brand ambassador, the Mobility Specialist will be facilitating the fastest, easiest, and most value...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Client Services Specialist

    Client Services Specialist

    University of California - Riverside • Oakland, CA, United States
    [job_card.full_time]
    UC Riverside's Facilities Services is recruiting for the Client Services Specialist.The full salary range for the Client Services Specialist is $32. We base salary offers on a variety of considerati...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Guest Services Specialist

    Guest Services Specialist

    Zenex Partners • San Francisco, CA, US
    [job_card.full_time]
    Provide Guest Services Specialist services in San Francisco, California, United States learn more about this role and apply.[show_more]
    [last_updated.last_updated_30] • [promoted]
    Sales and Service Specialist (35066)

    Sales and Service Specialist (35066)

    Hertz • South San Francisco, California, United States
    [job_card.full_time]
    [filters_job_card.quick_apply]
    TNC is an essential member of the Hertz Local Edition team.As a brand ambassador, the Mobility Specialist will be facilitating the fastest, easiest, and most valued rental car experience to Lyft an...[show_more]
    [last_updated.last_updated_30]
    Customer Service Specialist - Remote

    Customer Service Specialist - Remote

    Spade Recruiting • San Francisco, CA, US
    [filters.remote]
    [job_card.full_time]
    Customer Service Representative.Spade is looking for a customer service representative in ON.This person will drive customer satisfaction by fielding inquiries, addressing pain points and maintaini...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Technology Collaboration Services Specialist

    Technology Collaboration Services Specialist

    Cooley LLP • San Francisco, CA, United States
    [job_card.full_time]
    Technology Collaboration Services Specialist.Cooley is seeking a Technology Collaboration Services Specialist to join the Platforms & Applications team. Cooley Technology embraces a culture of custo...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Service Strategy Consultant

    Customer Service Strategy Consultant

    Accenture • San Francisco, CA, United States
    [job_card.full_time]
    Accenture Song accelerates growth and value for our clients through sustained customer relevance.Our capabilities span ideation to execution : growth, product and experience design; technology and e...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Service Specialist

    Customer Service Specialist

    Artech • South San Francisco, CA, US
    [job_card.temporary]
    Location : South San Francisco, CA 94080.Candidate must be local and be onsite and if they preform there is a possibility to be hybrid in the future. Department Overview : Channel Operations' mission ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Client Services Manager, Growth

    Client Services Manager, Growth

    Tatari • San Francisco, CA, US
    [job_card.full_time]
    Client Services Manager, Growth.Tatari is on a mission to revolutionize TV advertising.We work with some of your favorite disruptor brandslike Calm, Vuori, Rocket Money, and hundreds moreto grow th...[show_more]
    [last_updated.last_updated_30] • [promoted]