Mgr, Clinical Operations - Equipment & Facility Maintenance

Manager, Medical Equipment Management

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

This manager role provides tactical, strategic, and operational leadership for medical equipment management and facilities across assigned locations. The role ensures a safe, efficient, and compliant environment for employees and visitors, while optimizing resource utilization and vendor performance. This position designs and implements processes that directly impact business outcomes and serves as the primary liaison to the CVS Enterprise Facilities team, influencing decisions and driving continuous improvement. This is currently an individual contributor role, reporting to the Lead Director, Clinical Operations.

Core responsibilities include :

• Develop and lead programs for medical equipment lifecycle management, including acquisition, maintenance, and disposal, ensuring alignment with organizational goals and compliance standards.
• Serve as the primary point of contact for the CVS Enterprise Facilities team, escalating issues and influencing enterprise-wide facilities strategies.
• Oversee resolution of facility service issues (e.g., waste removal, beverage services), ensuring timely and effective responses.
• Identify and implement cost-saving initiatives that maintain or enhance quality, safety, and operational efficiency.
• Lead vendor selection, negotiation, and performance management, ensuring adherence to service level agreements and delivery timelines.
• Manage and analyze ticketing system data to identify trends, improve service delivery, and ensure accountability for unresolved issues.
• Lead special projects such as office moves, renovations, and new facility openings, ensuring timely execution and budget adherence.
• Ensure all facilities and medical equipment meet health, safety, and environmental regulations, conducting regular inspections and audits.
• Maintain accurate records of facility assets, maintenance activities, and expenditures, contributing to budget planning and financial reporting.
• Recommend and implement process improvements to enhance operational efficiency and employee experience.
• Provide guidance to cross-functional teams and influence strategic decision-making related to facilities and equipment management.
• Other duties as assigned

What are we looking for?

What does being Oaky look like?

Why Oak Street Health?

Oak Street Health is on a mission to rebuild healthcare as it should be, providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest. Our innovative care model is centered right in our patient communities, and focused on the quality of care over volume of services. We are an organization on the move! With over 200+ locations and an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody Oaky values and passion for our mission.

Oak Street Health Benefits :

Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply.