Director of IT Solutions -Procurement, Sustainability - Legal & Compliance

Director Of It Procurement, Corporate Real Estate & Security, Sustainability

The Director, IT holds a pivotal leadership position within the Global Business Services (GBS) Enterprise Technology Organization (ETO), steering the evolution and deployment of technology solutions throughout Procurement, Corporate Real Estate & Security, Sustainability, Legal, and Compliance functions. This position acts as a reliable IT ally to GBS business units, harmonizing technology strategy with business outcomes and fostering innovation and operational excellence. The Director oversees a team responsible for technology roadmaps, program execution, and delivering secure and scalable solutions. This position demands a strategic, customer-centric leader who proactively takes charge, achieves outcomes, and fosters continuous improvement.

The ideal candidate combines technical and functional expertise with a demonstrated ability to inspire change across GBS applications. Succeeding in this position necessitates a mix of technical and functional knowledge, strategic foresight, operational implementation, and the skill to persuade within a global, matrixed structure. Robust cross-functional teamwork, reliable alliances, and synchronization of technology with business objectives are crucial.

Responsibilities :

• Strategic Partnerships & Communication :
• Foster relationships : Build strong partnerships with essential business partners and diverse teams to align on IT systems strategy and your tasks. Show leadership and influence to achieve agreement and a common vision.
• Business Alignment : Foster trust-centered partnerships with business managers to harmonize technology ventures with strategic organizational goals.
• Multi-Functional IT Group Collaboration : Coordinating across IT ecosystems to support integrated solution delivery. Partner with Group, Regional, and Local IT leadership on planning, implementation, and organizational progress.
• Work with ETO and other support teams to address ERP impacts and ensure future scalability.
• Multi-Functional IT Shared Services Infrastructure, AAD, Digital Team : Engage with infrastructure teams to scope, acquire, and deploy vital hardware and software. Provide detailed cost estimates and timelines for buildout and implementation.
• Portfolio Management :
• Strategic Alignment : Ensure IT initiatives align with portfolio goals; prioritize projects based on impact, risk, and resource capacity.
• Governance & Oversight : Implement governance frameworks for decision-making, risk mitigation, and performance tracking; ensure compliance with policies and standards.
• Financial Management : Supervise portfolio budgets, including forecasting, cost control, and analysis of return on investment; optimize resource allocation for maximum value.
• Performance Monitoring : Monitor critical metrics, progress, and outcomes, proactively manage risks, issues, and dependencies.
• Collaboration with various teams : Keep in touch with business leaders and cross-functional teams; promote alignment through organized reporting and teamwork.
• Operations & Execution Management :
• Annual Operating Plan : Support business operating plans through accurate estimates and ongoing engagement.
• Appropriation Request : Support investment request for key programs with IT estimations.
• Strategic Initiatives : Take charge of prioritizing strategic programs and projects, ensuring clear work, important metrics, resource planning, timely and on-budget.
• Application Support : Define and uphold strong support frameworks for all applications in the portfolio.
• Contract Oversight : Govern and access application-related contracts.
• Collaborating with IT : Work closely with IT colleagues to align priorities and deliveries throughout the organization.
• Team Operating Rhythm : Establish a cadence for performance tracking and team engagement.
• Cadence : Contribute to weekly, monthly, and quarterly program and business reviews.
• Technology & Innovation Leadership :
• Assess internal technology trends and constraints to guide strategic decisions and execution.
• Demonstrate IT thought leadership by finding opportunities to use emerging technologies, including AI and OpenAI integrations, to enhance efficiency.
• Prioritize data management and analytics to drive actionable insights and business value.
• Establish technical governance and standards and find opportunities to scale and streamline through process and technology optimization.
• Vendor Management : Manage vendor relationships to improve value to the business. Negotiate simple to moderately complex contracts.
• Team Management :
• Define required roles, skills, and knowledge to support portfolio initiatives.
• Strategically plan to hire to meet capability needs, including bringing to bear cost-effective regions.
• Deliver hands-on leadership by mentoring, managing performance, and determining staffing.
• Align talent and technology resources with delivery goals, balance workloads for optimal execution.
• Steer the team towards delivery based on outcomes and continuous improvement.
• Coordinate resolution of blocking issues and partner concerns for the application within the portfolio.

Basic Qualifications :

Preferred Qualifications :

Compensation and Benefits

The salary range estimated for this position based in Massachusetts is $176,000.00$234,700.00. This position may also be eligible to receive a variable annual bonus based on company, team, and / or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes :

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