Company Overview
Development InfoStructure LLC. (Devis) is a leading provider of innovative software development management and consulting services specializing in cutting-edge technologies such as DevSecOps AI and Machine Learning. With over 30 years of experience we have established ourselves as a trusted partner for government agencies delivering tailored mission-critical solutions that drive digital transformation and operational excellence. Our client-centric approach coupled with our deep domain expertise and technical prowess enables us to forge enduring relationships and consistently deliver high-impact adaptive solutions that resonate with the unique needs of the public sector.
Job Overview
The Business Process Reengineer (BPR) supports the ICAM-ES III effort by bridging business process modernization with hands-on technical execution. The role evaluates USCIS ICAM processes and service outcomes translates operational needs into implementable requirements and partners with engineering teams to drive secure scalable improvements across cloud-based ICAM platforms in an Agile / DevSecOps delivery environment.
This role provides in-depth knowledge of cloud architecture and security DevSecOps development standards and the capabilities strengths and weaknesses of commercial and open-source ICAM products to recommend lead implementation and implement accepted product changes.
This role will be a full-time position with work performed primarily offsite though travel to the USCIS Headquarters located at 5900 Capital Gateway Drive Camp Springs MD 20588 will be required on an as-needed basis. Core hours will be Monday-Friday : 7 : 00 AM - 6 : 00 PM EST and after-hours support for emergency incidents will be required as needed by USCIS. Position is contingent upon award and client approval.
Primary Duties
Business Process Reengineering & Requirements Definition
- Analyze current-state ICAM processes workflows and service outcomes; identify gaps inefficiencies and control weaknesses
- Facilitate stakeholder working sessions to capture requirements pain points and success measures for ICAM improvements
- Develop future-state process models user journeys and workflow designs that align to security and audit needs
- Translate business and compliance requirements into actionable epics user stories acceptance criteria and implementation tasks
- Maintain traceability between operational needs technical requirements and delivered capabilities
Cloud Architecture & Security Alignment
Provide hands-on technical input to ensure proposed solutions align with cloud security architecture and DHS / USCIS security controlsPartner with engineering teams to evaluate identity and access patterns across hybrid and multi-cloud environmentsSupport design reviews for authentication authorization and access governance changes to reduce risk and improve reliabilityIdentify opportunities to standardize configurations and automate controls to improve security posture and audit readinessDevSecOps Standards & Delivery Support
Promote DevSecOps development standards and support consistent application of secure SDLC practices across ICAM workstreamsContribute to CI / CD infrastructure-as-code and security scanning approaches that increase repeatability and reduce manual effortParticipate in Agile ceremonies (planning standups demos retrospectives) and help teams remove delivery blockersCoordinate with the Program Manager to manage dependencies risks and change impacts tied to process and product updatesICAM Product Evaluation & Implementation
Assess commercial and open-source ICAM products and related components to recommend fit-for-purpose enhancementsDevelop decision support artifacts (options analysis trade studies implementation approaches) for proposed product changesLead and support implementation of accepted product changes including configuration workflow updates and validation activitiesCoordinate testing support (functional security and user validation) to ensure changes meet requirements and do not degrade servicesDocumentation Governance and Stakeholder Communications
Develop and maintain SOPs process documentation and implementation playbooks to support sustainment and knowledge transferSupport release communications stakeholder updates and change enablement activities for impacted user communitiesContribute to audit support activities by assembling evidence process narratives and control descriptions as requestedOperational Support & Continuous Improvement
Support incident triage and problem management by assisting with root cause analysis and process correction actions as neededTrack post-implementation outcomes and recommend continuous improvement actions based on metrics and stakeholder feedbackRequired Qualifications
Education & Experience
Candidates must possess a minimum of eight (8) years of progressively responsible experience in business process reengineering requirements definition and process improvement for enterprise IT programs including facilitating stakeholder working sessions and translating business needs into implementable requirements (for example)Bachelors degree in Business Information Systems Engineering Public Administration or a related discipline is required; in lieu of a degree candidates must possess twelve (12) years of progressively responsible experience described aboveDemonstrated in-depth knowledge of cloud architecture and security DevSecOps development standards and the ICAM product landscape (commercial and open-source)Proven ability to recommend lead implementation and implement accepted product changes in an enterprise environmentExperience gathering requirements reengineering business processes and translating needs into Agile epics / user stories with clear acceptance criteriaWorking knowledge of identity and access management concepts (for example authentication authorization SSO RBAC OAuth / OIDC PKI privileged access)Familiarity with Agile delivery tooling and collaboration platforms (for example Jira Confluence GitHub Microsoft Teams)Core Skills
Ability to communicate effectively with both technical teams and non-technical stakeholders including facilitating working sessions and documenting outcomesStrong analytical skills with a track record of turning ambiguous problems into implementable solutionsPreferred Qualifications
Masters degree in Business Information Systems Engineering Public Administration or a related discipline is preferredExperience supporting Federal ICAM programs Zero Trust initiatives or DHS / USCIS cybersecurity programsHands-on experience with cloud platforms and related security services (for example AWS or Azure identity and logging services)Relevant certifications such as AWS / Azure architecture certifications Security CISSP or related IAM trainingClearance
Must be able to obtain and maintain the DHS / USCIS required clearance level and complete all suitability / onboarding requirementsSalary Range
$76000 - $102000Devis is an AA / EOE / M / F / Disabled / VET Employer committed to providing equal employment opportunity without regard to an individuals race color religion age gender sexual orientation veteran status national origin or disability.
Required Experience :
Senior Manager
Key Skills
Accounts Handling,Law Enforcement,ABB,Gym,Corporate Development,Art
Employment Type : Full-Time
Experience : years
Vacancy : 1
Yearly Salary Salary : 96000 - 102000